6/10
Others stated that cleaning was an issue and I thought after seeing the management respond back to so many messages apologizing saying that they fixed this issue I decided to book because of the location. Sadly they did not fix this issue. For a relatively pricey hotel, it is shocking that they do not clean rooms daily. We had to call the front desk multiple times to get the room clean. We only had the room cleaned once. The excuse for not cleaning the room daily (during our almost 4 day stay) was that they were at max capacity, but I have stayed at a plethora of hotels and never heard of that being an issue. The rooms are beautiful though, just a shame that you have to follow up multiple times to get a basic room clean and towels.
Humna
เข้าพัก 3 คืน, มิถุนายน 2025
