Search Luxury Hotels in Monterey

"Friendly, professional staff"

"Very clean and exceeded my expectations. "

"Perfect location if you don’t want to drive anywhere and be on cannery row "

"Close to Monterey Pier, Close to downtown, parking available as well as valet parking. Our room was clean and spacious. Staff was very helpful and professional. This place treats dogs like honored guests too"

"Nice hotel. Would visit again. "

"Clean, convenient location but poor facilities. "

"The worst experience of my life. Staff was so rude and totally disrespectful. She was acting like she was doing me a favor after she purposefully gave my room away. Them she tried to lie to me by saying that an entire building was flooded while I was the only person in the lobby that didn’t get a room. She found me a room at a horrible hotel that I didn’t book. I booked at the Hyatt and since I didn’t prepay, she felt it her right to give my room away and leave me stranded at 11:30pm at night. I felt totally discriminated against and I hate using that as a reason but it was totally obvious from the moment I arrived. I used to like Hyatt but now I will avoid them and I’m in the hospitality business. She honestly thought she could lie to me. The worst manager on the face of this earth. "

"Rooms were clean. Staff was friendly especially housekeeping. Older property but convenient location. "

"Our TV didn’t work the first night. The carpets were consistently damp. We were told the property was service animals only but we had the pleasure of hearing dogs barking at all hours. We were also advised of construction just 2 days before our trip, noise to start at 830, however most days it started before 8. The beds were incredibly hard and uncomfortable. The staff was very kind and mostly available but didn’t seem bothered by the dogs or noise. Hopefully the upgrades are effective as this area is quiet as far as road and foot traffic while being in a great convenient location. "