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"Best place to stay"

"Outside of place looks good. inside of place, they are working on it. it looks run down "

"Everything was great!"

"Stay here frequently and absolutely love this property for so many reasons, "

"I stay many nights, breakfast must be different for travelers with more thank 5 stay days"

"Bathroom too small, thrash under the bed"

"We requested top floor when we booked 3 months out. When we arrived, we were told they had no rooms available on the top floor. So we were put in a room right at the stairs and up against the pool on the second floor. It was very noisy from outside the first night. Second night, it sounded like we had a little league team on a sugar high in the room above us till after midnight. We have stayed here every year for many years a we are here on business. Not sure we will be back."

"The location is great for Knotts Berry but the room was dirty. There were giant cockroaches under the bed and in the bathroom."

"The staff was polite and the location is central to many nice restaurants and bars. The issue was that when I got there I found three hairs in the bathroom."

"Very clean room. No issues with anything. Very friendly desk staff. Great place to stay."

"The room looked clean at first, but we saw bugs crawling in the bathroom area three different times. My partner also got a bite on his back during the stay. Very disappointing experience, and I hope the hotel improves their pest control and cleanliness standards."

"Great"

"This hotel is great no issues I liked the MOUNTAIN boiled EGG they put for breakfast FANTASTIC 😊"

"Location is great and is very near Citadel outlets which is the main reason why we were there. Mr. Banks restaurant closed early that night, the website says it closes at 10pm but when we got"

"Nice place and good service"

"Wonderful hotel and just a short distance from the beach! Front desk clerks were super helpful and accommodating for my stay! I will be back soon!"