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"I specifically booked a non-smoking room, but the moment I walked in, I was hit with a strong cigarette smell. It honestly smelled like walking into a casino in Reno. I immediately notified the front desk, but all they said was that it was on the non-smoking side of the hotel. They made no effort to address the issue or offer another room. The bathroom also wasn’t very clean, which only made the experience worse. I even sprayed Lysol throughout the room, but the cigarette odor was so...

"There were a lot of maintainence materials in the waiting area.b The lobby was unavailable for sitting or waiting. The area was filled with materials . Carpeting. a and boxes. ."

"Beautiful, spacious, and conveniently located. Kristen, the owner, is so kind and accommodating. Highly recommend!"

"Everything was nice"

"The room was clean and in a good location. The staff was very helpful and friendly."

"Excellent, helpful, friendly staff! Nice rooms. Good breakfast choices. Highly recommend."

"The property has been updated, but key maintenance overlooked. Areas in the bathroom had cracked plaster with rust showing through. Upon check-in, the hotel required an additional $50 deposit for "room damage" which was not disclosed when booking the property. The hotel wifi only worked for part of our stay. The clerk that handled our check-in didn't inform us of the breakfast hours, and we didn't find the breakfast very good."

"Great location near stores and restaurants"

"Well kept Pleasant staff Close to several amenities"

"Great place to stay!!!!"

"Beautiful new property which was conveniently located near tons of shopping and restaurants."

"Bien"

"Pool didn’t work during our 4 day stay. Extremely dirty carpet in the room. Uncomfortable bed. Dirty coffee machine. Wouldn’t stay again."