โรงแรมและที่พักในโมนาร์คเลย์

"🥰❤️"

"Our room had no hand soap or body wash. Not a drop. Whoever cleaned the beds, sprayed the head boards and wiped across twice, leaving all the drops from the spray bottle to show horribly. The bed was bunched in spots, seriously questioned if the sheets were even washed. Our tv screen wasn’t working. Then to top it off, there was a PRESS-on NAIL left by the sink. Gross!! I told the staff about the issues and they said they could send someone up to clean. I said no because it was late, we just...

"Comfortable, clean and spacious room with free parking. We had everything we needed and enjoyed our stay."

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"Good AC and nice staff."

"Clean and convenient"

"Great amenities and bath products"

"Nice property quite neighborhood"

"So obviously the location was our first purpose for booking let me tell you I have traveled for work and spent many of nights in hotels for business or pleasure I have met many staff members over the years, all the stuff that I ran into at this Best Western were excellent friendly, welcoming and very helpful when the times came I had an issue with the Expedia looking process and being disappointed and one of the staff members Napoleon without hesitation made one of my nights even more awesome...

"Great place. Customer service just depends on who you speak to. It started off with 5star customer service when I called to request early check in and they accommodated our needs without hesitation. However, my booking came with breakfast and parking per Expedia and during the day as much as I explained the booking in detail the front desk representative declined to make those accommodations. It was very disappointing for me because I literally booked this specific hotel based on seeking one...