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"Staff super nice and helpful, location is ideal in Miri, bed is comfortable. That said, the hotel shows his age and would need refurbishing urgently, especially the bathrooms. I was assigned a room that I did not like at first, but thankfully they were kind enough to give me a better looking one and it turned out to be quiet and comfortable. "

"CLEAN ROOM...VERY HELPFUL STAFF...GOOD CENTRAL LOCATION..."

"Very limited choice for breakfast meal. Staffs need training on customer service. "

"Staff are extremely welcoming and helpful. Rooms are lovely - clean and spacious, perfect crisp sheets and soft towels! Pool is large enough for swimming whilst others are playing games. Good vegan choices - and chef was helpful in finding/recommending options. Convenient for the airport and Miri centre by Grab. "

"Citi Hotel, Miri, is convenient. There is a eating place next to the hotel and also opposite the hotel."

"Clean room - but nothing like the pictures featured on their advertising. A small bolt was the only security to the outside of the building/balcony and looked over a secluded car park, so felt a little vulnerable. Staff were friendly and easy to get a grab to restaurants/ central Miri."

"Maintaining the facilities for good future"

"Good: Friendly staffs, Running reliable hot showers, nice interior design, bed comfort was good/average, great location next to mall & restaurants, bottled water & towels were provided, no curfews 24-7. Bad: Almost all rooms have no windows (& this was not mentioned in room description), toilet bowl & shower walls needs proper scrubbing, smart TV remote was not functioning, no toiletaries (no soap, shampoo etc). Theres Mosquito... dont know how it went inside despite the room having no...

"Great place to stay "

"The hotel was comfortable, great location and the staff were very helpful. Recommended for short stays."