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"Super place to stay, food was fabulous and Shannon worked so hard and could not do enough to make the stay perfect."

"First time staying at hotel. First impressions good in general. Only complaint is the stairlifts. Trying to get my disabled partner to breakfast in the upstairs restaurant was virtually impossible. One stairlift had been left at top of stairs with no way to bring it down and other stairlift was out of order. Why can't the breakfast be served in the ground floor restaurant? Especially as its near the only elevator in the building?"

"Staff so friendly and helpful. Found room quite warm in the day but in evening was able to open windows fully to get some air in (stayed in April). I imagine would be very hot in summer even with fan provided in room. Walls are very thin, not a problem for me as thankfully my neighbours were quiet but I know other people were not so lucky. Was able to do me a vegan breakfast in the morning which I was happy with. I would stay again if I was in the area and needed a good value place to stay. "

"11pm late check in staff left a key in a safe which was great but when we got to the room the door was actually ajar which is worrying when the rooms are accessed from outside and the car park is a car charging area with random people turning up all night. On the face of it clean and modern but very quickly you ca see the neglect. Bathroom very mouldy, broken internal window pane with sharp glass uncovered. The room was a first floor room accessed from a walkway to all the first floor rooms and...

"Second time we have stayed. Very clean excellent staff service. Great food and breakfast was very nice too. Highly recommended and also dog friendly too"

"Superior room was excellent, welcoming and well presented on arrival. The guests living room was a great place to spend a cosy evening in front of the wood burning stove. Breakfast was excellent, fresh produce and good choice, and the fresh eggs were memorable. The electric charge point was a bonus. "

"Generally the rooms are to a high standard. The breakfasts are excellent, and the staff really friendly. Easy car parking. Only quibble is that we tried to book another 2 day stay, the system didn’t allow this - wanted 3 or more: this may vary with time of year."

"All good "

"Hotel staff is always welcoming and helpful and beds are super comfy. Hotel is located in a very convenient area when visiting areas around Wirral and a nice stop when travelling further south and free parking on site. "

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle...

"The host greeted us on arrival and was very welcoming and friendly; assuring us that if we needed anything further to let her know. It was very well equipped: fridge, kettle, microwave and toaster, not forgetting a jug of fresh milk. Would definitely stay here again."

"We had an enjoyable stay at the hotel. We found the staff every helpful. The room was clean and quiet. The bar was quiet and not expensive. Breakfast was excellent. Will stay again if in the area. Thank you"

"Plenty of parking, great welcoming staff who changed our room as my husband had hurt his back & required a firmer mattress - nothing too much trouble. Excellent breakfasts, best we've had in a long while. The only issue we had was coming in at night after the event we had gone to see. the floors are so very creaky & even though we tried our best to be quiet for other guests they still made loads of noise!"

"Sadly nobody was around to check us in so we were waiting around in the lobby for a while trying to find a member of staff. When somebody finally arrived she was gruff and unwelcoming. The property and grounds are beautiful. The room was very pleasant and comfortable but unfortunately there was zero hot water so both my daughter and I had the joy of a freezing cold shower in the morning. The breakfast was delivered by a very friendly and attentive waitress but unfortunately the beans, bacon and...

"Stayed here for a couple of nights in April 2026. Lovely large room in the Tower! Had both breakfast and dinner here each day. Food was excellent. Service slow the first evening fo dinner but fine the second evening. Historic hotel with amazing wood carvings. "

"Breakfast was amazing. "

"Lovely staff, with car parking and a fantastic room (No. 100). We had evening drinks in the garden and then a lovely evening meal in the restaurant and breakfast the next morning. Would definitely return. Many thanks"

"À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though."