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"Excellent stay"

"Construction around the area made it difficult for us to reach. Would have liked to know that they offered a shuttle from the Prince hotel so we didn’t have to walk up that hill"

"Compared to last year, this stay was not a pleasant experience from check-in to check-out. I was here for a work trip, so reliable Wi-Fi was extremely important. Unfortunately, the connection did not work properly and kept cutting off during our team calls. When we informed the front desk, we were told there was nothing they could do. Additionally, the phone in the room rang randomly twice over the weekend at around 7am, which was very frustrating when trying to rest after long working days. Communication was also difficult at times, as the English proficiency of the staff was limited, which made it hard to get messages across. Might be the last time here"

"They were awesome, clean, so nice"

"Had to take a smoking room. I’ve stayed in some before when there was no other option and it wasn’t terrible. But the smoking rooms here are BY FAR THE WORST. Everything else about the hotel was great, but if you book late and they only have smoking rooms left, be sure you’re prepared. "

"Relaxing"

"The staff are amazing and welcoming. I enjoyed my stay there. "

"I had a room on the 10th floor looking at Tokyo Tower and it was absolutely beautiful. I only spent one night and really wish I had spent more!"

"Air Con is turn on only upon request. Even if requested, staff disagreed as outside is cold. However, room was warm and need AC to cool down "