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"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"奥さまが親切で、オーナーの説明が分かりやすかった。"

"BYAKU Narai feels less like a hotel and more like a pause in time. Set within lovingly restored Edo-era townhouses, it invites you to slow your breath and listen—to creaking wood, soft light, and the quiet rhythm of Narai-juku after the crowds fade. Nothing is excessive, nothing is missing; every detail exists with intention and restraint. As night falls and the street empties, the town glows gently, and you realize BYAKU isn’t trying to impress you—it’s asking you to stay present. A rare,...

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"食事がとても丁寧で美味しくいただきました。"

"自販機の値段がちょっと高かった。が、スタッフの対応、客室の清潔感など満足いくもので、特に朝食がとてもおいしかった。もう一度泊まりたい。"

"朝のバイキングの料理が充実していました。よくある冷凍食品ではなく、ちゃんと手作りのもので、種類も豊富でした。受付の方をはじめスタッフの方も感じが良かったです。"