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"Good location, very close to the Shinagawa Station. From checking in to checking out, everything was good. The staff were helpful. Definitely will come back again."

"Enjoyed the complimentary Disney bus transportation "

"Book the Tokyo Tower view. You won’t be disappointed when you go to sleep with the orange hue in the background and all the other lights. It was magical having that view. The hotel is also very close to two train stations. The toilets were amazing and so was The Shop. The curry and rice dish was spectacular. I was licking the spoon. Room svc breakfast was nothing to write home about. Either Uber Eats or go out for better options. I took so many pics of the Tokyo tower view! "

"Rooms were clean. Location was the best. Service was wonderful."

"Room was so clean. The hotel staff were very kind and provided great supports for our stay. I’m looking forward to staying with them."

"Clean room and convenient location. "

"Convenient, clean and quiet "

"Clean room and excellent service. Not a lot of amenities close by (there is a convenience store and drugstore in the hotel) but I love staying at this hotel for the ease of access to the airport and the friendly service!"

"Wow! Our first trip to Japan and this place is top notch! We just stayed for 4 nights and we throughly enjoyed it. I highly recommended staying here. The rooms were spotless, the staff were very helpful and the breakfast buffet is amazing! I would stay here again if I every return to Toyko. Thanks for the great memories!!"