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"Not an experience we will be repeating"

"Beautiful old property in an idyllic setting. Friendly and helpful staff. Food good on the whole. Shower cold this morning in both rooms, which was disappointing. Lovely large bath sheets. Coffee machine in each room. Enjoyed our stay."

"You can’t beat the location! The staff was amazingly accommodating and went above and beyond."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Loved the vibe of this hotel, the views over North London from the room and the excellent breakfast. It's well located for tube and bus."

"Air conditioning didn’t work. Reported to reception as we were going out. Came back and was told maintenance had been into to room and aircon was working. Upon returning to room found aircon still not working but had been left a fan. Room floor was very dirty. Won’t be staying again"

"Staff helpful Well located to Paddington station Hotel and rooms were a bit tired"

"I loved the location of the hotel! It's great access to walk to the London city hall area and all of the attractions there. It's also pretty close walking distance to the underground and bus options. Love the food options that are about a 7 minute walk away from the hotel. The restaurant/bar was great with excellent cocktails and food. I was a bit disappointed that there was no early check in availabe. I left my bags with the concierge which is a great service and left to watch a show then when...

"La télé ne fonctionnait pas et la literie est à revoir. Néanmoins l’hôtel est très bien situé à proximité de toutes les commodités."

"Perfect location. Friendly staff"

"A long time business traveler, having stayed at several chains in several countries, and few if any will be as memorable as this one. Outstanding location, facilities, and service. Too many unique features to mention, but it is a real highlight and privilege to have stayed here."