2/10 แย่มาก
Malazia
เดินทางกับครอบครัวและเด็กเล็ก
11 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
First off I stayed at this hotel 4 years ago ( water issue at that time ) and after 4 years i assume the place got better but no it got WORST!! A roach was crawling above my daughter head!! When I told front desk about the issue Pedro stated “ it’s common with it being around all the restaurants and the same as we having rats in New York” different really apologize then stated “ if you came 4 years ago and didn’t like I wouldn’t have came again” trust this will be my LAST EVER TIME !! Then at 830pm I was looking to stay at another hotel but of course all was booked on a Friday night! I was told “ if I don’t leave tonight I will not be getting a refund” I told them well I have two kids and leaving right now with no where to go isn’t ideal. So he stated I wouldn’t get a refund!! The manage here sucks just as it did 4 years ago! This place is legit disgusting! And the staff isn’t caring at all!! They need to make note “ WE HAVE ROACHES BECAUSE OF THE RESTAURANTS” so people know not to come! Very uncomfortable stay wish I can submit the video of the roach in my room
Malazia
เข้าพัก 1 คืน, มกราคม 2026