6/10 พอใช้
Martin
17 ม.ค. 2026
I’ve stayed here before and I have to say that Hyatt is really slipping. The property is still in decent shape.
The service in the restaurant is poor. Understaffed in service and probably the kitchen as well.
Housekeeping has slipped noticeably. They either didn’t get around to my room or missed areas. Not acceptable.
I’m staying at the Hyatt Regency Miami now. It’s far worse. Everything is dated and is in need of refurbishment. The whole Hyatt franchise is declining and upper management seems content with this as long as they get their bonuses. Delivering shareholder value is all that counts although that’s something corps love to talk about but almost never do. It’s a diversion to line their pockets. If they really wanted to create shareholder value they would marinating their properties and train staff.
Martin
เข้าพัก 3 คืน, ธันวาคม 2025