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La Citadelle Hotel Metz - MGallery Collection

4.0 star property
A family-friendly retreat steps from Centre Pompidou-Metz, where travelers can recharge between cultural explorations of this historic French city

Choose dates to view prices

Hotel La Citadelle Metz-MGallery, near the magnificent Metz Cathedral, offers on-site shopping, a library, and dry cleaning services. Enjoy satisfying meals at La Réserve restaurant or relax with WiFi and a refreshing drink at the bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is ฿2,987
฿3,497 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 1 Double or 2 Single Beds

Deluxe Twin Room, 1 Double or 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • Park view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, 1 Double or 2 Single Beds

Superior Twin Room, 1 Double or 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • Park view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View) | View from property

Junior Suite, 1 King Bed (Palace View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
  • Park view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Metz-Centre – Ancienne Ville, a neighbourhood in Metz, La Citadelle Hotel Metz - MGallery Collection is near the airport and near a train station. Porte des Allemands and Thermapolis are notable landmarks, and some of the area's popular attractions include Walygator Park and Amneville Aquarium. Consider Galaxie Mega Hall for a night out, and don't miss Amnéville Zoo if you're travelling with kids. Spend some time exploring the area's activities, including golfing. Visit our Metz travel guide
Map
5 Avenue Ney, Metz, Moselle, 57000

What's nearby

  • Looking back at the main entrance of the Metz Cathedral
    Metz Cathedral
    11 min walk - 0.9 km
  • Arsenal de Metz
    2 min walk - 0.2 km
  • Place de la Republique
    3 min walk - 0.3 km
  • Centre Pompidou-Metz
    15 min walk - 1.3 km
  • Porte des Allemands
    17 min walk - 1.5 km

Getting around

  • Metz Station
    11 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine)
    29 min drive

Restaurants

  • Taverne Karlsbrau
    4 min walk
  • 100 Patates
    7 min walk
  • Fox Coffee
    7 min walk
  • Fox Lab
    7 min walk
  • Brasserie Du Parking
    1 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

Upscale family-friendly hotel near Metz Cathedral
Located close to Centre Pompidou-Metz and Porte des Allemands, La Citadelle Hotel Metz - MGallery Collection provides shopping on-site, a library and dry cleaning/laundry services. Be sure to enjoy a meal at La Réserve, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • A porter/bellboy, a front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 68 individually furnished rooms include comforts, such as free international calls and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

Front of property – evening/night
Best Western Metz Centre Gare
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 175 reviews
The price is ฿2,999
฿3,436 total
includes taxes & fees
14 Mar - 15 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Réserve

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide a valid photo identity card.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 18.00 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Is La Citadelle Hotel Metz - MGallery Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at La Citadelle Hotel Metz - MGallery Collection?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at La Citadelle Hotel Metz - MGallery Collection on 22 Mar 2026 start from ฿2,987, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at La Citadelle Hotel Metz - MGallery Collection?

Self-parking is available for EUR 18.00 per night.

What time is check-in at La Citadelle Hotel Metz - MGallery Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at La Citadelle Hotel Metz - MGallery Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is La Citadelle Hotel Metz - MGallery Collection located?

This family-friendly Metz hotel is located near the airport, within 1 mi (2 km) of Metz Cathedral, Porte des Allemands and Centre Pompidou-Metz. Walygator Park and Amneville Aquarium are also within 16 mi (25 km). Metz Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Citadelle Hotel Metz - MGallery Collection Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 473 out of 709 reviews
Rating 8 - Good. 167 out of 709 reviews
Rating 6 - Okay. 48 out of 709 reviews
Rating 4 - Poor. 13 out of 709 reviews
Rating 2 - Terrible. 8 out of 709 reviews

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for an overnight drop in en route. Rooms were large and airy, parking straight outside, park across the road for the dog and great service.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and staff very friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, beautiful building and great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Duane

Liked: Amenities, property conditions & facilities
Excellent location near train station, old city center. Very walkable. Accommodations are top notch with all comfort amenities in a beautiful park environment.
Stayed 1 night in Aug 2025

10/10 Excellent

Bastiaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good value for money, centrally located
Stayed 1 night in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settings.all the amenities one needs
Stayed 1 night in May 2025

8/10 Good

AJ

Liked: Staff & service, room comfort

Great stay in Metz

Great to have Dutch speaking at reception desk. Good breakfast. Hotel is located is nice green area, five minutes walk from city center. Close to highway exit as well. Would recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location, surrounded by historic buildings and walkable green space!
Stayed 2 nights in May 2025

10/10 Excellent

KUMALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay. I will come back for my next business trip most likely. The location is great. The rooms very spacious.
Stayed 1 night in May 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a restored historical military building. Our room had a beautiful view of the park. The beds were super comfortable and the lotions and soaps were luxurious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metz

Lovely hotel and staff. Room was great and had everything you’d need. Lots of bars shops etc nearby. Definitely stay again
Stayed 9 nights in Apr 2025

10/10 Excellent

gordon

Liked: Staff & service, property conditions & facilities
Excellent location and superb service.
Stayed 1 night in Jul 2024

10/10 Excellent

Nadine

Liked: Staff & service, property conditions & facilities
Great location, beautiful building, friendly staff.
Stayed 1 night in Aug 2023

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel. Modern and well designed interior , high quality tasteful furnishings and decor. Very comfortable room with bright, very spacious bathroom. Our room was in the annex across the street from the main building and was a bit dark due to just one very small window but overall design with skylight and mirrors helped . Our room was not ready until an hour After check in time but management provided a complimentary glass of wine and beer in their lovely courtyard, which was appreciated. We really liked this hotel .
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good, nice large room on first floor with views of the park opposite
Stayed 2 nights in Sep 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff very friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, enjoyed our stay! Beautiful large rooms!
Stayed 2 nights in Nov 2023

8/10 Good

Frans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortabel to stay so close to the city centre.
Stayed 1 night in Jul 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get and parking. Staff were very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

ODED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard room

High standard room space full and comfortable with room amenities of high quality
Stayed 1 night in Apr 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and modern, heatingin our room could be better, it was cold weather
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to stay

Great stay at this beautiful hotel. Room was huge and had gorgeous views over a green space. Parking was additional but very handy and safe. Breakfast was fabulous with plenty of choice. We ate in the restaurant for both nights of our stay and enjoyed the food and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy!

Very nice hotel and staff! Cracking breakfast too!
Stayed 1 night in Jan 2024

6/10 Okay

Alan

Hotel appears to be attractive, but screwed up a lot of stuff. They apparently didn't account for our reservation and had to search for a room of the right class that was available for 2 days. They didn't follow up on our request for a dinner reservation for the first evening. Desk staff friendly and helpful. Room large enough (as promised), but cheaply and sparsely furnished. View is limited (but nice) because windows are about 5' up, so to see a view, you need to peer over the window sill. No built in lighting fixtures- just a torchiere lamp, with a sliding dimmer. Internet seems okay, except at 7pm, when bandwidth seemed saturated. Thermostat only decorative - front desk adjusted room temp. Plumbing a problem - sink drains very slowly, poor toilet flush, room not cleaned properly. Breakfast buffet had issues - weak coffee, some dirty dishes, cold bacon (and limited amount). Hotel restaurant was excellent for dinner - perhaps the best meal I've had in France so far on this trip. Location reasonably good. Got (limited) parking out front. Overall, building is nice enough and location is good enough, but there are obviously management issues.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel in a historic building next the central plaza and park in historic Metz. Our room was spacious with a comfortable king bed, separate water closet, and a shower and soaking tub. The location made for easy touring of the old town including the cathedral and museums. The staff was friendly, and provided great support. We made use of the free bicycles one afternoon. We did not use the morning breakfast at 20 euros, taking the time to eat around town. We did eat in the restaurant one night and had an excellent experience.
Stayed 2 nights in May 2025