โรงแรมใกล้มีอัครไฮด์อิมพีเรียลสปานาเทอร์เรล, ไฮธ์

"We stayed for six nights, there was some fluff on the floor when we checked in, it was still there when we checked out! One evening, we had a decent lunch so only wanted a snack in the evening. We both had ham sandwiches which while nice ham, no attempt had been made to present them, for example, a salad garnish would have gone a long way. At breakfast the buffet was always running out of teaspoons, mugs for tea/coffee, marmalade, stupid things. One evening I went to use the disabled toilet,...

"Very tierd. Lack of hot water "

"The staff at this hotel are excellent, very friendly and helpful. The rooms are comfortable. My only criticism of our stay is you now have to pay for parking separately which always used to be included."

"This hotel was in a great location (a 10 - 15 minute walk along the beach to the Harbour Arm) and was a delight all round. The rooms were clean and comfortable, and the breakfast was a real highlight. "

"Fabulous stay . Breakfast great and view of the sea . "

"References too good then it deserved "

"Staff are really friendly and helpful and family room was great for us. Would stay again!"

"The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful"

"Good B & B with friendly owners"

"Hotel is not fit to house a dog. Blood and semen on the bed, bed made out of wood, exposed electrics, shower door that doesn’t close. Half the building had pigeons flying around inside which we seen as we pulled up. All was reported to reception and asked for a refund, which was refused. We left and booked another hotel! After 2 hours of phone calls to hotels.com they agreed to refund for our booking. "

"Fantastic location right on the harbour, lots to see and do within walking distance. Located in a building separate to the main restaurant/bar, so no issue with any noise. Lovely breakfast in the restaurant each morning. Note no parking and your best option is the Harbour arm carpark, which is £20 for 24hours. "

"Having seen other reviews, we were pleasantly surprised to see that whilst the main areas of the hotel look a little outdated and in need of renovation, our room was clean and we were given a sea-view room. However, the toilet did not flush at all and the shower did not work; we only discovered this as we were getting ready for check out. There also appeared to be a potential asbestos risk with the flaking textured coating on the ceiling of the wardrobe with cracks in the ceiling and dust and...

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "

"I arrived at this hotel and left within 10 minutes, not a nice hotel the smell is really bad"