8/10 ดี
Biagio, West Pennant Hills
เดินทางกับครอบครัว
12 ม.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff were very courteous at all times, and could not fault them at all. The presentation of the lobby was spotless, as you would find in a 5-star hotel.
The pool was fantastic, and very rare that you would find an outdoor pool at this price point, with city views to match!
The room was slightly delayed because of a steam clean (and thus carpets needed to dry), which was fine by us, as it would guarantee a fresh room.
Now, the reason I dropped a star from the rating, was due to a couple of issues. The dryer function of the washing-machine/dryer did not work, possibly due to an error reading noting that the filter needing to be cleared. After requesting this be cleaned out twice, the maintenance team did not show up. I ended up drying my washed clothes in the communal commercial dryer. Small inconvenience, but at least it worked.
Second issue was the lounge armchair, which unfortunately had dust mites. My wife developed itchy marks on her skin first but we didn't realise where they came from. After I developed the same after sitting on the chair a day later, we pinpointed the arm chair. Reception dealt with it by swapping out the chair immediately and no further issues after this. Kids did not sit on this chair, and thus were not affected.
Biagio
เข้าพัก 6 คืน, ธันวาคม 2025