Aparthotel

Quest Caroline Springs

Property class: 4.5

Choose dates to view prices

Located close to Watergardens Town Centre, Quest Caroline Springs provides a terrace, dry cleaning/laundry services and a business centre. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is ฿4,316
฿4,748 total
includes taxes & fees
22 Sept - 23 Sept

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Two Bedroom Apartment

A modern living room with a flat-screen TV, a round coffee table, a blue sofa, and a kitchen in the background.

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive One Bedroom Apartment

A modern hotel room with a large window, a flat-screen TV, a sofa, a desk with a chair, and a small table with a plant.

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Spa Apartment

A modern bathroom with a freestanding bathtub, a glass shower enclosure, and a large window providing natural light.

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Apartment

A hotel room with a large bed, a desk, a chair, and a television. There is a window with a view of the city.

Studio Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Accessible One Bedroom Apartment

A hotel room with a large bed, a bedside table, a lamp, and a window with sheer curtains.

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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  • Free Wi-Fi
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9.2 out of 10, Wonderful, 878 reviews
The price is ฿4,293
฿4,722 total
includes taxes & fees
23 Sept - 24 Sept
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About the area

Located in Caroline Springs neighbourhood, Quest Caroline Springs is connected to a shopping centre. Overnewton Castle is a notable landmark, and travellers looking to shop may want to visit Watergardens Town Centre and Highpoint Shopping Centre. Looking to enjoy an event or a match while in town? See what's going on at Tabcorp Park. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023

What's nearby

  • A circular metal framework with a brick building at its base.
    Melbourne Central
    26 min drive - 36.6 km
  • Caroline Springs Leisure Centre
    5 min walk - 0.5 km
  • Clarke Road Streamside Reserve
    19 min walk - 1.6 km
  • City Vista Recreation Reserve Pitch 4
    3 min drive - 1.9 km
  • Highpoint Shopping Centre
    24 min drive - 28.0 km

Getting around

  • Caroline Springs Station
    5 min drive
  • Keilor Plains Station
    7 min drive
  • Melbourne Airport (MEL)
    24 min drive

Restaurants

  • KFC
    7 min walk
  • McDonald's
    2 min walk
  • Laksa Hut-WaterVale
    20 min walk
  • Enelssie Cafe and Grill
    3 min drive
  • Gloria Jean's Coffees
    6 min walk

About this property

Quest Caroline Springs

  • Luxury aparthotel near Watergardens Town Centre
  • Located close to Sunshine Hospital and Overnewton Castle, Quest Caroline Springs provides a terrace, dry cleaning/laundry services and a business centre. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, self-service breakfast (surcharge) and self-parking (surcharge)
    • Express check-out, meeting rooms and a computer station
    • Luggage storage, smoke-free property and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 81 rooms offer comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free toiletries and hairdryers
    • 32-inch LCD TVs with Netflix, streaming services and digital channels
    • Separate sitting areas, kitchens and fridges

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Mercure Melbourne Caroline Springs
Caroline Springs
  • Pool
  • Hot tub
  • Parking included
  • Restaurant
8.8 out of 10, Excellent, 792 reviews
The price is ฿3,475
฿3,823 total
includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Car not required
  • Secured, covered parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (538 square foot of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
  • Service animals exempt from fees
  • Deposit: AUD 350 per stay
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 81 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of AUD 80 per pet, per night (maximum of AUD 550 per stay), plus a one-off cleaning fee of AUD 350 and a deposit of AUD 350 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night.
Cots (infant beds) are available for AUD 5.0 per night

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 10 per day
  • Pet deposit: AUD 350 per stay
  • Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quest Caroline Springs pet-friendly?

Yes, pets are allowed at this property. There's a deposit of AUD 350 per stay and a fee of AUD 80 per pet, per night. A cleaning fee of AUD 350 also applies. Service animals are exempt from fees.

How much does it cost to stay at Quest Caroline Springs?

As of 21 Sep 2026, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 22 Sep 2026 start from ฿4,316, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quest Caroline Springs?

Self-parking is available for AUD 10 per day.

What time is check-in at Quest Caroline Springs?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of AUD 45 (subject to availability).

What time is check-out at Quest Caroline Springs?

Checkout is at 10 AM. Late checkout is available for AUD 45 (subject to availability).

Where is Quest Caroline Springs located?

Located in Caroline Springs, this luxury aparthotel is within 9 mi (15 km) of Watergardens Town Centre, Sunshine Hospital and Overnewton Castle. Highpoint Shopping Centre and Tabcorp Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quest Caroline Springs Reviews

8.2

Very good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 278 out of 635 reviews
Rating 8 - Good. 216 out of 635 reviews
Rating 6 - Okay. 91 out of 635 reviews
Rating 4 - Poor. 26 out of 635 reviews
Rating 2 - Terrible. 24 out of 635 reviews

Reviews

Verified review

8/10 Good

Liked: Check-in
No cleaning staff on weekends and we ran out of hot water after just filling the spa, room was very very clean. Loved that they gave our dog Arnold a toy on arrival,Happy over all :)
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and staff.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were great and very helpful and attentive to our needs.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super! Great Stay! Friendly staff.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
amazing locations, lots of good restaurants and mall very close by. the laundry room was very slow with only one machine working. we went to mall and had our clothes washed there
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Clean comfortable room great customer service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and welcoming staff. Nice clean and comfortable rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff great, close to everything. Would of liked a tv in my bedroom 😂
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to Calder Park race track. Food and shopping very close
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Clean room and friendly staff
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
The hotel is in a convenient location, surrounded by supermarkets and eateries, and the secured parking for $11 per night was a great bonus. The room and bathroom were clean, and there were plenty of amenities provided. We particularly enjoyed the shower, which had both hot and cold options and great water pressure. The lift provided 24-hour access to both the basement car park and reception, which was really convenient. We stayed for three nights during the Easter break, and while housekeeping wasn’t available, there was a trolley with towels and all necessary amenities available for us to grab. We had a lovely stay and will definitely return in the future.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and convenient
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Easy to find shopping close by & was clean beds were comfortable
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfy and close to nice places to eat
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
All up good service and quick signin
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Very clean and big room
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay for a weekend. Large rooms for a family of 4!
Stayed 3 nights in Aug 2023