Everything was amazing. We loved sipping on cocktails while relaxing in the outdoor spa and pool. Food was incredible! Highly recommend Doot Doot Doot restaurant. We have already booked in another trip next year! :)
Hotel is beautiful - views across the vineyards from infinity pool are stunning. Rooms are very well appointed, great bathrooms and free minibar a nice touch.
However - only negative point - the service was *excellent* by the staff - I cannot fault the effort by the people working there ... BUT - they felt understaffed across hotel. 1 poor guy/girl working pool service for 16-20 people on beds. 1-2 boys or girls on front desk with no porters to help luggage so they have to do that. At times they seemed over-run.
Great shame because everything else was faultless - and the staff were great, they just had too much to cover
The property is gorgeous: the vineyard, the pool and the interior common space design. The staff was perfectly nice but for example there was no one coming out to the parking lot to collect luggage as we arrived and left, they misplaced our car key briefly. The rooms seem to focus on design over function & practicality. The bedding was not as nice as other hotels at this price point. The breakfast was fabulous! Delicious, fresh and with excellent service. And the on demand in room popcorn was a nice fun touch. At a slightly lower price point it would have been perfect. At these prices it could have used a tiny bit more attention to detail.