Haven, in El Poblado's center, offers a complimentary breakfast buffet and a terrace with impressive views. Relax by the outdoor pool or enjoy coffee at the café with high-speed WiFi. Attentive staff provide concierge services and luggage storage to enhance your stay.
Located in El Poblado, a neighbourhood in Medellín, Haven, A Design Hotel is in the entertainment district. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Río Sur Shopping Center and Santa Fe Zoological Park are also worth visiting. Visit our Medellín travel guide
This smoke-free aparthotel features an outdoor pool, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities. Each apartment offers free WiFi, 24-hour room service and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls and a hairdryer.
Haven, A Design Hotel offers 37 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.
This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
24-hour return airport shuttle on request for a surcharge
Restaurants on site
360
Swing
Dining
Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
24-hour room service
A bar/lounge
A coffee shop/cafe
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Outdoor areas
Terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free local calls
Iron/ironing board on request
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In an entertainment district
Near a health/beauty spa
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
37 units
Individual decor
Individual furnishings
Property does not allow children
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Administrative fee: USD 0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín
Frequently asked questions
Does Haven, A Design Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.
How much does it cost to stay at Haven, A Design Hotel?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Haven, A Design Hotel on 24 Mar 2026 start from ฿3,168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Haven, A Design Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Haven, A Design Hotel?
This property doesn't offer parking.
What time is check-in at Haven, A Design Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Haven, A Design Hotel?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Haven, A Design Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.
Where is Haven, A Design Hotel located?
Located in El Poblado, this aparthotel is within a 5-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and El Tesoro Shopping Park are also within 1 mile (2 km). Poblado Station is 18 minutes by foot.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Haven, A Design Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
8.6
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 440 out of 667 reviews
10 - Excellent
440
Rating 8 - Good. 118 out of 667 reviews
8 - Good
118
Rating 6 - Okay. 46 out of 667 reviews
6 - Okay
46
Rating 4 - Poor. 23 out of 667 reviews
4 - Poor
23
Rating 2 - Terrible. 40 out of 667 reviews
2 - Terrible
40
Reviews
10/10 Excellent
Alvin Ammaad
7 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was amazing. The staff was great and my overall stay was 10/10
Alvin Ammaad
Stayed 3 nights in Dec 2025
10/10 Excellent
Aaron
18 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is wonderful at Haven!!! People are awesome there!! Always stay here when i visit Medellin!!
Aaron
Stayed 5 nights in Jan 2026
10/10 Excellent
Jason
8 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, great rooftop bar and pool, very clean.
Jason
Stayed 3 nights in Dec 2025
10/10 Excellent
Keegan
14 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location
Keegan
Stayed 6 nights in Nov 2025
10/10 Excellent
Larry
6 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
I did not eat breakfast. Balcony was great. Hot tub was great too. Love this place. Bar on top floor lot of fun.
Larry
Stayed 3 nights in Nov 2025
10/10 Excellent
Raymond Miranda
2 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanest is super,
Raymond Miranda
Stayed 6 nights in Nov 2025
10/10 Excellent
Cameron
7 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
The staff was so helpful and polite. I am definitely working on another visit to stay there. I thank everyone for their kindness.
Cameron
Stayed 6 nights in Sep 2025
10/10 Excellent
Ashley
28 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooftop restaurant and pool were breathtaking and the food was great. My room was spacious and the views from my balcony were great. The staff were helpful and very nice as well.
Ashley
Stayed 4 nights in Aug 2025
10/10 Excellent
christian
29 Jul 2025
They were very welcoming ..took care of all my needs
christian
Stayed 10 nights in Jul 2025
8/10 Good
Mauricio
9 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The location is great and you can walk to alot of different restaurants and nightclubs.
Mauricio
Stayed 5 nights in Apr 2025
10/10 Excellent
Parag
1 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel, Great Location, Great Staff.
Parag
Stayed 3 nights in Nov 2024
10/10 Excellent
Jeffrey
27 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nicely appointed accommodation in the middle of a highly popular tourist spot.
The hotel is right where you want to be in the El Poblado neighborhood it’s with a few blocks of restaurants, bars, and clubs. The rooftop breakfast, bar, pool area is really nice and the views are spectacular. The staff is very friendly.
My room was nice, and a good value for the price.
I arrived before check in and sat on the rooftop and had a drink and the front desk stored my luggage. My flight was very late so I checked out and had them store my bag again while I went out to see the town. I returned and they scheduled a car to the airport for me.
Overall a very nice place to stay, especially if you want to be close to the bars and restaurants of Provenza and El Poblado.
Gary
Stayed 2 nights in Oct 2025
10/10 Excellent
Ernesto
4 Jun 2025
Liked: Cleanliness, room comfort, communication
We have stayed there 3 times in the last 14 months. We absolutely love the hotel and staff. Last trip we brought in a large group where we occupied about 8 rooms and everyone loved it.
Ernesto
Stayed 4 nights in May 2025
10/10 Excellent
Larry
18 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
I enjoyed the rooftop bar and pool. The food and staff was great.
Larry
Stayed 3 nights in Mar 2025
8/10 Good
Charlotte
28 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
I liked the design of the hotel. The roof top pool, bar and restaurant was nice. I wasn't a big fan of the floors in the rooms. Everything else was nice.
Charlotte
Stayed 1 night in Jul 2025
6/10 Okay
Shahab
31 Oct 2025
Hotel is fine but absolutely not a $609 a night hotel. Valet demanded to be tipped (which I did but they shouldn’t ask for it ) had mosquitos that kept us up all night. Had 5 different holds worth about $800 on top of the regular $125 hold pool is great except at night the hired police kicked a guy out bc he was baling outside. Looked like a personal vendetta. As I said great hotel for 180-200 a night. But not a $600 a night hotel.
Shahab
Stayed 6 nights in Apr 2024
10/10 Excellent
Bryan
7 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
good service staff and food
Bryan
Stayed 8 nights in Dec 2024
10/10 Excellent
tracy
27 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great customer service
tracy
Stayed 6 nights in May 2025
10/10 Excellent
Todd
13 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Location , Breakfast is Amazing, Safe , Lots of Restaurants walking distance
Todd
Stayed 8 nights in Mar 2024
10/10 Excellent
John
25 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and modern room. Nice view of city at breakfast on 11th floor. Hotel staff charming and friendly.
John
Stayed 1 night in Apr 2025
10/10 Excellent
Jason
21 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property. As advertised and very convenient to shops, restaurants, and nightlife.
Jason
Stayed 3 nights in Jan 2025
8/10 Good
Luis Alberto
4 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good breakfast and friendly people
Luis Alberto
Stayed 2 nights in May 2024
8/10 Good
Rhan
21 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
My overall stay was pleasant the team was helpful and very polite