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"We had an excellent stay"

"Love the pool and the view from the room . We got to check in early so that was a huge bonus "

"Poor housekeeping. Rooms were dingy. Food was sub par. Staff was not helpful and kind of snarky."

"We had a wonderful stay for Juneteenth weekend. The room, staff and amenities were great! Can’t wait to come back"

"Everything was clean, the staff was so lovely and helpful. Felt like we were in the lap of luxury!"

"Wonderful staff! They were very kind and helpful. We enjoyed our stay!"

"There was a dirty rag and trash left out on the balcony of my room. The shower booth smelt like urine. Towels were severely worn out. The bed mattress was so sunken down and flat that I woke up with a fresh back pain. The reception desk was managed really poorly by one woman who didn’t seem so care about greetings or customer care. Very dry and cold service. 4pm check in time was too extreme and mean. Very unpleasant stay."

"Everything was clean"

"Location,staff,clean room"

"Good location, bar and brunch were great. View from the pool and fitness centers was u real. Room was clean but sink faucet was loose and leaking and the bathroom door locks didn’t work well or would stick. Other than that it was nice."

"loved it all"

"Shower is a bit outdated. The bath tub doesn't drain right. Shower head isn't great either. This could use an update/repair/upgrade"

"There were a lot of sports groups staying here, and it was loud due to their volume and traffic. Stay at the other nearby Marriott if looking for a more elevated adult experience."

"The hotel and the room were lovely and comfortable. The staff was friendly and seemed helpful, but they were ineffective and overcharged me. I was charged for several nights of valet parking that I had cancelled. I have been trying every avenue (email, phone, text) to try to get the charges reimbursed and have not had any success. The communication between staff is horrible. I haven't been able to get any help with the charges and am now filing a complaint against the hotel with Better Business...

"The room is spacious and comes with a kitchen (including a fridge, dishwasher, and cooking equipment) and a walk-in wardrobe. I liked that I could cook my own food during my stay. The room was clean and well maintained, though not spotless, and I did not encounter any bugs or cockroaches during my stay. It is not new, but also not as old as some other reviews suggested. The air-conditioning/heater works well, although it is a bit loud. The staff were nice and helpful, and both the check-in and...

"Hotel has a great location just 1/2 block from Michigan Ave super close to the Harry Potter store and Starbucks Roastery. We used public transport like the bus (1/2 block) and red line (maybe 4 blocks) to visit everywhere we needed. There is a Walgreen just 2 blocks up the street to pick up any essentials you may have forgotten. The staff is very kind from the front desk, to the cleaning person, to the breakfast servers and the concierge (Lynette?). Our room was bigger than we thought and gave...

"Decaf coffee was like colored water--not sure if the 'leaded' was any better. Would like a clock in the room. The breakfasts were amazing (except forthat coffee). Otherwise, a really great stay!"

"Super friendly and helpful staff at a gorgeous landmark property. Unbelievably cozy bed, hot shower, nice bar and great location. Will definitely return!"