We were bitten by bedbugs this weekend. We looked for them in the bed and there they were. The itching, burning, and swelling were terrible. The manager didn't even say good afternoon, much less offer an apology. They thought changing rooms would be fine, but they still had bedbugs, even though they were the best ones.
Hotel centrico pero de lo mas viejo y descuidado, habitaciones con cucarachas y los colchones rotos. Se escucha hasta el ronquido de los huéspedes de las habitaciones vecinas.
Lo reservé por 3 dias y lo tuve que dejar después de la primer noche de terror.
I enjoyed staying at the hotel. The only inconvenience the wifi was not working properly at the tv and the dryer box fell down. The fixed the dryer box.
Friendly staff, some bartenders are awesome, others are ok, housekeeping are awesome, very attentive. Everyone in the buffet are awesome. Receptionists need more training . And that whole system about checking out towels for that pool and returning it needs to change to easy access to towels.
Ambiente familiar, excelente servicio muy atentos y definitivamente lo recomiendo.
A pie de playa y amenidades cómodas.
Raul Eduardo
เข้าพัก 2 คืน, มิถุนายน 2025
8/10 ดี
Lenette
เดินทางกับครอบครัว
12 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
This hotel could use some upgrading. I think the humidity takes its toll on the concrete building! We had a lot of water dripping in the bathroom and over the bed. We had to switch rooms. We also had a power outage for about an hour one night. We did enjoy our stay. The beach was fantastic and the food at the hotel was very good. Service was excellent
The room has no hot water. The bathroom smelled like sewer water. The air conditioning and fridge didn’t work. The room was never really cleaned after housekeeping came especially the bathroom.