Friendly staff, great location in tourist zone, across the street from access to the beach, lots of restaurants nearby . During our stay the hotel was having a problem with the hot water so we had a few days that the showers were cold , the manager had maintenance try to fix the issue but were still working on the problem on the day we checked out . Nice basic budget hotel in a good location . The next time I stay there I am sure they will have hot water .
เข้าพัก 7 คืน, มกราคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jose
7 มี.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
U get what u pay for. It was somewhere to sleep n shower nothing to brag about. It was clean tho thats good. The maids were very nice.
Pictures look better than actual room. Internet only available on main floor or in Outdoor lobby. Breakfast advertised is cubed papaya/melon, orange juice, coffee. kids cereal.
Camas, muebles, sabanas todas manchadas, te piden firmar que todo esta bien en la habitacion cuando no lo esta, aparte se molestan las recepcionistas por hacerles saber todas las cosas , porquería!!
เข้าพัก 4 คืน, มิถุนายน 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Abelardo
22 มี.ค. 2023
ชื่นชอบ: พนักงานและบริการ
I don’t like the room and they accepted kindly to refund me. It was not was I expected. Thanks the manager Alma and the front desk supervisor.
Front Desk staff was very nice and helpful, but management needs to take care of the building because it was mold in the rooms. We had to change the room three times, because the first two didn’t have blankets also. The sheets had stains too.
Muy mala experiencia. No volveria a hospedarme. Habitaciones con arañas, sin internet en las habitaciones. Deben especificar que tipo de desayuno ofrecen ya que su desayuno continental es bastante malo. Me reubicaron por que no servia el aire acondicionado.
Wifi did not work. It was necessary for my work to have wifi and I had to go outside to work in a Starbucks.
Each day I was there, the room was not totally cleaned.
The phone in the room was not working and I reported these situations to the front desk and they were not solved.
However, the ladies at the front desk were very kind.
La sábana tenía una gotita de sangre y cobraron como nueva cuando bien podían haberla lavado y se le retiraba la mancha. La gerente del hotel se puso muy pesada y hasta un poco grosera durante la estancia. Definitivamente tendríamos que pensarlo muy bien al regresar a Mazatlán porque en ese hotel no creemos volver a hospedarnos
Las instalaciones están en malas condiciones nada que ver con su galería con las que se ofertan las habitaciones en malas condiciones la cama y la ropa de cama deteriorada en general muy mal