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"Great place to stay for a night after exploring all day. I was able to see the city right from the window. Recommend this place for sure"

"Clean room , friendly staff."

"the council drained the sewage in late 11pm, and continued for around one hour, which was really aloud, affecting sleeping"

"I loved the suite it was so spacious and they have a 24 hour fitness center! I enjoyed my stay there."

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"Room was clean and great size. Complimentary snack basket was there. There are 4 elevators split into 2 groups next to each other and one of the group of 2 was completely out of service. So only 1/2 (2) of the available elevators could be used. The Complimentary breakfast was amazing with eggs cooked to order by a chef and a large buffet with a lot of selections. Great hotel and a great location."

"Excelente ubicación para conocer todos los puntos turísticos de Chicago, el personal fue muy amable y atento y la habitación muy limpia y confortable."

"The property was in a great location, next to Michigan Avenue and the river. The staff was friendly and helped us with more towels and luggage storage on the day we left since it was a later departure. The carpet in the room could be replaced, but the beds were comfortable. It was very hot when we were there, so the free water replenishing was appreciated. They did have a nice area for lounging or meeting. One request would be to have regular coffee available."

"Large room for a downtown hotel. Friendly staff. Coffee/espresso all day. Excellent restaurant (but expensive). Good location."

"Everyone and everything was clean and nice. It felt like home"

"Hotel was clean and rooms were daily maintained. Also, Love how the hotel has a rooftop, and staff was always close by for anything you need. Definitely recommended 10/10"

"The parking not good to much paid because the hotel don’t have parking"

"Great !"

"Very convenient and central to everything. There’s a grocery store next door and everything is walkable- navy pier, magnificent mile, the train. The team was friendly, restaurant employees were 10/10 amazing! Sweet concierge lady let me borrow her umbrella. <3 The pool situation kind of sucks. Not enough chairs or space and they are crazy about the pool towels. My kid had to get in the elevator dripping and cold bc the towels can’t leave the pool deck."

"Staff was very professional and helpful,"

"Keep in mind the charges for parking each night if you’re staying more than one night. Valet may be your best option but again factor that charge into your travel budget."

"They had extra charges, when checking in to my room. Also, the couch had stains in my room and only one of us could take a shower. The shower was plugged and filled up with water. Would not drain."

"Paid for two rooms and two nights in April for our stay in June-July for family. Our rooms were on two different floors and definitely not together. This was disappointing"