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"Gayle at the front desk helped us so much since we had 2 rooms. What a wonderful ambassador for the Holiday Inn with her courtesy and kindness. I am not certain I have known the first name of any hotel guest services representative. Please share our appreciation and accolades. Thank you Gayle."

"Good time"

"Very reasonable prices and easy to walk to Cleveland Clinic. "

"I have stayed at The Intercontinental several times, durimg my visits to the Cleveland Clinic. The rooms are large, clean and comfortable. Linens are very soft. The staff, all the way from desk assistance to restaurant staff were always so helpful. Much needed when navigating the clinic. "

"Service was good "

"Hôtel incroyable près de tout et chambre exceptionnellement grande. Je recommande fortement."

"Everything about my stay was wonderful "

"A lot of noise back of building by the dumpsters all night. Besides that it was great. Did not get breakfast "

"Pleasant staff, clean rooms"

"Great room. Comfy bed. Will definitely book again!"

"Everyone was just very nice and very helpful. The fact that my sons had a great time made it that much better."

"Staff was pleasant and helpful, the room was very neat and clean, breakfast was better than most "

"Great room and excellent location "

"Staff were very helpful and rooms were very good size. "

"Excellent staff Saturday night. Both ladies were helpful, attentive and polite."

"Vraiment un très bel endroit. Très propre. Lits très confortables. Personnels incroyables. "

"Beautiful elegant hotel in downtown Cleveland. Highly recommend. "

"Very nice accomodations, exceptionally clean, great service."

"Rooms were spacious and clean. Felt at home. Good breakfast. "

"Very clean and convenient hotel, near to Cleveland Clinic, with free shuttle."