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"Clean rooms courteous staff "

"Overall stay for 2 nights for awesome. Mr. Jitendra and his team was fabulous and they ensured our stay was comfortable. Room Service team and restaurant team made sure they take care of each one of us including the requirements for kids. Keep up the good work team and we will try to be back soon :)"

"Staff was not knowledgeable about what was required at the check-in and kept blaming Expedia for the goof ups. I arrived late night on the day of my check-in and had some senior citizens with me and they would not let us check-in bcos one of the 5 guests did not have Adhar card with them. I had my Drivers license, Passport copy and also my Pan card and they insisted they needed my Adhar card only and at that point we insisted that if they wanted anything specifically they should have listed that...

"It was my first visit to Fazlani . I would really like to thank the team for their courteous and warm behavior throughout the duration of our stay. The property is well maintained and takes us close to open surrounding with its vast open spaces. My kid really enjoyed all the activities such as horse riding, animal parade, cycling to name a few. Thank you!"

"Good "

"Excellent property"

"First the positives. The rooms are well maintained. The gym is clean and has top notch equipment. The food is really excellent and has no garlic no onion options. Housekeeping is really good. The beds and comforters and pillows are superb quality. Now for the not so good news. The staff is quite untrained and unprofessional. Some of them were fighting at the front desk and being utterly disrespectful. Not something a guest should ever witness. For food room service, they literally make you...

"Most of the time wifi was not getting connected also hot water issue"

"Mushroom was growing in the bath room."

"Hotel is good but a little further away from the lonavala city but quite peaceful. It was just two months old so lot of work on the exterior and a few on the interior was still undergoing. We had stayed for two nights and had enjoyed it quite muc"

"Excellent property and excellent views, great ambience outside the room, externally everything looks and feels like a luxury resort. Inside the room is not pleasant, everything is low class / middle class. Service is near zero. No room service not even can you ask for a favor to be brought to the room, like a beer or a sprite. Food spread & quality is very average. Breakfast finishes at 9-30 am, so you can’t be lazy at this resort if you want breakfast. Restautant and reception area ambience is...

"Was really impressed by the facility, beautifully done. Perfect blend of the urban and modern. Loved every little detailed was taken in consideration in interior designs. The views are serene. We got the executive room. The staff was excellent at providing the services. Very pleasant approach towards the guest. . The best part is the rooms are like a minute walk from the Kinara dhaba, an excellent restaurant, with great ambiance and a great menu with vast choice of options to select from....