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"Cleans room, Staff was nice"

"This hotel used to be much better. The mall that it sits atop is now totally deserted (no shops), so it’s a bit depressing. Hotel food is mediocre at best. Room was clean. Staff worked very hard and were very friendly and helpful. The location is great. Right above the Friendship Heights redline metro station. That gets you to the zoo in just a few stops and downtown in 20 minutes to the monuments and sights. There are also public buses from in front of the hotel that go down Wisconsin Avenue to Georgetown (takes 20-30 minutes). So it’s very convenient. "

"Good "

"The front desk people are awful. Incredibly rude and unkind. I tried to ask about a fee post stay and the woman on the phone hung up on me. Nice hotel in close proximity of everything, just bad staff with no"

"Excellent service despite the renovations that are in progress "

"Rooms were clean staff excellent "

"Comfortable room in a great location. Lobby and shared spaces were well-appointed. Patio space was lovely, but only open & available one of the three days that I was there, despite good weather. Front Desk staff wasn’t particularly helpful or friendly. "

"Everything was great "

"Location is perfect with lots of public transportation around. Room was very clean. Housekeeping staff was excellent. AC was excellent. Front office staff was friendly and very helpful. A refrigerator in the room would have made our stay more convenient."