โรงแรมใกล้ศูนย์ศิลปะแบล็คร็อค, เจอร์แมนทาวน์

"Everything was great."

"staff was great at front desk, during breakfast and cleaning services."

"The kitchen wasn’t fully equipped for cooking, desk staff tended to be absent from the front quite often. Room was clean but hallways and elevator were dirty. Air conditioning worked fine."

"Dear Management, I am writing to formally express my dissatisfaction with my recent stay at your Rockville location on April 24, 2026, with checkout on April 25, 2026. Upon arrival, my guest and I were assigned a room by the night manager, Hameed. Unfortunately, the room key provided to us did not function properly. When I returned to the front desk to report the issue, the response I received was dismissive and lacked urgency or professionalism. This initial interaction set a concerning tone...

"My flight was late, but the woman at the front desk was waiting for me, printing my receipt before midnight"

"Location perfect, access easy from highway but still reasonably quiet."

"There was not a good showing of cleanliness in this room we had to immediately leave the premises"

"Really large rooms and good value. Everything seemed pretty decent for the price"

"Ok"

"Great hotel. Full kitchen and the beds are very comfortable."

"The water was interrupted for an hour. There was no monetary compensation. Also room was not cleaned after our first night and clean towels had to be asked for. We stayed 2 nights. We expected at least some clean towels after the first night. Asked for an extra blanket that was not given."

" If this is the place that you stay if you have no other choice and you need to take a nap, but i would t recommend more then 24 hours at this place, bathrooms is broken . And ugly and some of the rooms will give you an ironing board with no iron."

"Room was NOT clean. Found several items that did not belong to me and bed was covered in black hair that was NOT mine. Staff almost seemed like it was annoying to ask a simple question. There is NO restaurant on the premise that serves dinner even though it claims it does. They sell a breakfast coupon claiming it's well made from a restaurant and it is actually a very small and disheveled continental breakfast. I do NOT recommend staying here I was on business and had little choice or I would of...

"We had a really comfortable stay here. The recently renovated section we were in felt fresh, modern, and well put together. It made a difference straight away. What stood out most was how well it works for families. The two-bedroom unit with a small kitchenette was ideal, and the pullout couch meant everyone had their own space without feeling cramped. The staff were consistently helpful and easy to deal with. Small touches like coffee and tea always available, and fresh cookies in the...

"The room was perfect and it had a gorgeous view of the lake"

"Ok"

"The staff is not well trained -- the person at the front desk was a nervous wreck and couldn't focus on helping me for about 10 minutes. Do not recommend this hotel."

"The Hot Tub was not working, which was one of the main reasons I booked the hotel. Would be nice to have known, prior to booking. Also, the pool was suppose to be heated, but was quite cold too. So, no luck on the water amenities. The employees all were very vague on the time it was going to be fixed. Giving you hope that it may happen that day. When we did get to the pool area, the hot tub was taped off, AND it was dirty and had large spiders in it… The room booked had a nice fireplace option,...

"Yes"