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"Everything was entirely up to standard"

"Friendly staff, lovely breakfast, clean rooms "

"Not the 1st time I've stayed in this hotel, and it never disappoints. Whether a standard room or a club one, they are always clean and comfortable. Staff are always friendly and efficient. The amenities are also fab (bar, restaurant, coffee bar, pool, sauna, etc). Across their free car park, there is lots of entertainment that u don't need to go central for (restaurants, bar, hollywood bowl, cinema). Plus 5mins walk there is an Asda shopping area incl shops and a pub. Taxi to the centre is 10 minutes and also not far from the motorway. We will be back again"

"Staff were lovely, had some issues with the room and they put us in another one the next day"

"It was a good hotel lovely views over the lake "

"We had emailed to say our flight was delayed and we would be late. Arrived at 1am, and night staff clearly hadn’t seen the message. The room was cold and the bedside lamp was broken. The toilet was blocked (though this was cleared during breakfast in the morning). Apart from the broken light and blocked toilet, the room was quite shabby with torn wallpaper and missing grouting in the shower. It all looked a bit dated except for the huge wall-mounted TV. The bed was comfortable and we did sleep ok. Breakfast was fine, and the staff helpful. The breakfast room itself was bright and airy. At £95 for bed and breakfast, I wasn’t impressed. I’ll doubt I’ll stay again."

"Great hotel again, friendly and helful staff, clean room, breakfast was good"

"Lovely Hotel"

"The facilities were good, staff friendly and welcoming. Didnt use the Spa or pool but looked through the window and it appeared very nice. Cooked breakfast was good, fresh fruit was a bit limited but there was plenty of cereal, pastries and bread. "