Free breakfast (local cuisine), a terrace and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage
A front desk safe, a 24-hour front desk and a lift
Room features
All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free bottled water.
Free local cuisine breakfast available daily 8 AM to 10:30 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Library
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
Lift
More
Built in 1285
Colonial architecture
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Heating
Policies
Check-in
Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 17 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 2022-47-0047
We should mention
Alcohol is not served or permitted at this property
Property is also known as
Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin
Frequently asked questions
Is Artuklu Kervansarayi - Special Class pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Artuklu Kervansarayi - Special Class?
As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at Artuklu Kervansarayi - Special Class on 29 Jun 2025 start from ฿1,748.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Artuklu Kervansarayi - Special Class?
Self-parking and valet parking are free at this property.
What time is check-in at Artuklu Kervansarayi - Special Class?
Check-in begins at 1 PM.
What time is check-out at Artuklu Kervansarayi - Special Class?
Checkout is at 11 AM.
Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.
Where is Artuklu Kervansarayi - Special Class located?
Located in Artuklu, this hotel is steps away from Melik Mahmut Mosque, Hatuniye and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.
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Artuklu Kervansarayi - Special Class Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Einfach katastrophal nicht empfehlenswert. Bad mit Schimmel befallen, Betten quietschen und die Nachbarzimmer sind mit so dünnen Wänden angereiht dass man alles hören kann.
Hakan
Stayed 1 night in Apr 2025
6/10 Okay
Shirley
29 Mar 2025
Liked: Staff & service
Disappointing
The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
Check-in yaptığımız gece tuttuğumuz kategorinin altı olan odaya götürüldük. Sonra itiraz edince ve fotoğrafları gösterince asıl odaya alındık. Asıl odadaki sifon çalışmadığı için diğer odaya geri alındık ve 2 gece boyunca normalde düşük kategori olan, toplam iki gece tutarı 4000 tl olan odada kaldık. Reervasyon yaptığımız ve 2 gecesi için 6300 tl ödediğimiz odada kalmadık. Otelden kimse bizimle konuşmadı ve inatla aynı kategori olduğunu iletti. Kmse özür dilemedi. Otelde sıcak suyun da muslupu açtıktan 15 dk sonra geldiğini söylediler ama 20 dakika açık tutmamıza rağmen su ılıktı. Bizden 6300 tl ödeme alıp düşük kategoride konaklatarak hiçbir şey yokmuş gibi davrandılar. Kaldığımız sürece yetkili kimse yoktu sürekli konu hakkında iletişim kurmaya çalıştığımız kişi yetkili olmadığını ve bilgi vereceğini iletti. Berbat bir deneyimdi. Havlular lekeli, çarşaflar lekeliydi yani neresinden tutsanız elinizde kalacak bir durum
Otel de temizlik de sorun var. Ve tadilat yapılması gerekli. Kahvaltı dahil olarak 2gecelik iş seyahati de kaldım. Kahvaltı ancak bu kadar eksik ve kötü olabilirdi.
Bir daha tercih etmeyi düşünmüyorum.
Banyo kapısı kapanmıyordu, duşta su ısınmıyordu. Odanın kapısı estetik olsun diye eski konsept ile yapılmış bu nedenle tam kapanmıyor ve dışardan gelen sesler, koridorda biri konuşarak yürüdüğünde direkt odada gibiydi sesler. Personel ilgiliydi kahvaltı zamanında hazır oluyordu ve yeterliydi.
internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,
Odaların ve koridorun durumu cok kötüydü. Tuvalette klozetten su akıtıyordu.
Kahvalti sabah 07.00 başlaması gerekirken cok gec kalmislardi. Vasat bir kahvaltilari vardi.
otele başvuru saatimiz gündüz saat 10 olmasına karşın oda temizleniyor öğleden sonra gelin dediler haklısınız diyerek eşyalarımızı bırakıp ayrıldık fakat öğleden sonra 3 kere uğramamıza rağmen ancak akşam üzeri saat 18 de odamıza geçebildikçok kötü hizmet yüksek ücrete karşı berbat bir kahvaltı çay kalmıyor ekmek bitiyor oda konforu yetersiz ,odada gider kokusu mevcut,temizlik ve hijyen yetersiz tavsiye etmiyorum