Artuklu Kervansarayi - Special Class offers a peaceful retreat in Artuklu with thoughtful amenities. Guests enjoy a local breakfast, relax in the garden, or browse the library. The property features a coffee shop, free WiFi, and convenient on-site parking.
Located in Mardin, Artuklu Kervansarayi - Special Class is in the city centre. Mardin Museum and Sabanci City Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. Visit our Mardin travel guide
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100
What's nearby
Sakıp Sabancı Mardin City Museum
3 min walk - 0.3 km
Great Mosque of Mardin
11 min walk - 1.0 km
Zinciriye Medresesi
11 min walk - 1.0 km
Mardin Castle
13 min walk - 1.1 km
Mardin Museum
18 min walk - 1.5 km
Getting around
Mardin Station
22 min drive
Mardin (MQM)
33 min drive
Restaurants
Reyhan Cafe & Restaurant
6 min walk
Filinta Cafe
5 min walk
Gazi Konağı Butik Otel
5 min walk
Atilla Çay Parkı
6 min walk
Karin Kebap&pizza
5 min walk
About this property
Artuklu Kervansarayi - Special Class
Hotel located in Artuklu
Free breakfast (local cuisine), a terrace and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), coffee/tea in reception and tour/ticket information
A 24-hour front desk, a front desk safe and luggage storage
Room features
All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free bottled water.
Free local cuisine breakfast available daily 8 AM to 10:30 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Library
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
Lift
More
Built in 1285
Colonial architecture
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Heating
Policies
Check-in
Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 17 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 2022-47-0047
We should mention
Alcohol is not served or permitted at this property
Property is also known as
Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin
Frequently asked questions
Is Artuklu Kervansarayi - Special Class pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Artuklu Kervansarayi - Special Class?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Artuklu Kervansarayi - Special Class on 8 Mar 2026 start from ฿1,546, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Artuklu Kervansarayi - Special Class?
Self-parking and valet parking are free at this property.
What time is check-in at Artuklu Kervansarayi - Special Class?
Check-in begins at 1 PM.
What time is check-out at Artuklu Kervansarayi - Special Class?
Checkout is at 11 AM.
Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.
Where is Artuklu Kervansarayi - Special Class located?
Located in Artuklu, this hotel is steps away from Melik Mahmut Mosque, Hatuniye and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Artuklu Kervansarayi - Special Class Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful building..terrace with spectacular view..seemed to be a shortage of staff...no one refilling breakfast.. no one on reception.
Karen
Stayed 1 night in Oct 2025
6/10 Okay
Shirley
29 Mar 2025
Liked: Staff & service
Disappointing
The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay.
Odada halılar o kadar kirliydiki. Suit demeye gerçekten şahit lazım. Hijyenden çok uzak bir otel tekrar gelsem asla tercih etmem.
Can
Stayed 1 night in Nov 2025
8/10 Good
SEREN
3 Dec 2025
Liked: Staff & service, amenities
Otel genel olarak güzeldi çok temizdi diyemem çünkü eski konaklamadan kalan market ürünleri çekmece de duruyordu. Kahvaltı ve çeşitlerde güzeldi ama biraz daha yöresel ürünler tercih edilebilirdi kahvaltıda ya da çeşitlilik güne göre değişebilirdi.
Gittiğinizde yüzsüz bir personel sizi karşılar. parasını ödersin sonra derki sizin yeriniz burası değil diğer taraftaki b oteline yönlendirir. odada temizlik iyi değil, duş alacaksın şampuan bitmiş. neyse dersin daha sonra kahvaltıya inersin sabah saat 8:30 da bir bakarsın her şey tur için gelenler tarafından bitirilmiş çay soğuk patates taş gibi soğuk benmarilerde ısıtılma icat olmamış. personele bardak bitmiş bardak getirir misin dersin yüzüne küfür etmişsin gibi bakar. hadi buna da neyse dersin sonra otopark diye sokak arasına çıkarsın aracının önünde 3 araç vardır. çıkış için otoparkçı ararsın yok ortada. kendi imkanlarınlar araç sahiplerini bulursun 1 saat bekler kurtulursun o otelden.
Temiz oda kısa süreli konaklamalar için uygun fiyat performans oteli
Oruç kaan
Stayed 1 night in Oct 2025
2/10 Terrible
Ahmet
17 Oct 2025
Artuklu kervansaraydan rezervasyon yaptık fakat biz daha aşağıda zeminde cukur gibi odaya yerleştirdiler oldcity otel rutubetli ve havasız bir oda kahvaltıda rezaletti
Otopark alanları kesikler yok ama sistemden var gözüküyor artı park cezası yedim otel yüzünden temizlik rezalet yataklar çok pis seçmiş oldugumuz odanın dışında başka bir oda vermek istediler bizim odamızın dolu olduğunu söylediler günler öncesinden rezervasyon yapmamıza rağmen yusuf die bi çalışan var o kibar mütevazi ona teşekkür ederim velakin gün içinde gezimize mani olup oda değişikliği için otele çağırdılar uyğun fiyat lı olması asla size cazip gelmesin rezalet bi yer klima lar arızalı odalar rutubet otel sahibin konuşma ve uslup u davranışı kötü
Ömer
Stayed 2 nights in Sep 2025
8/10 Good
Furkan Faruk
28 Sep 2025
Liked: Cleanliness, staff & service, room comfort
fena değil, merkezi yerde, alışverişlerinizi yapabilirsiniz yakın yerler
Furkan Faruk
Stayed 1 night in Sep 2025
6/10 Okay
Ismet
27 Aug 2025
Odalar fena değildi daha temiz olabilirdi sabah kahvaltısı da ortalama altıydı bir daha gidersem tercih etmem
Bizi kendi binalarında değil B blok diyerek birkaç bina yan taraftaki bir yerde oda verdiler. Odada açılabilecek bir cam yoktu, korkunç derecede rutubet kokuyordu. Klima olmasa kalamazdık. 1 gece kaldık. Odada çoğu yerde örümcek ağı vardı. Ayrıca otopark adını verdikleri yer orada tüm mahallenin kullandığı bir istif merkezi. Arabamızı oraya çektirdiler. Sabah erken çıkacağımızı söyledik. Sabah arabamızın önüne başka bir araç park etmişti tam 1,5 saat araç sahibini bulmaya çalıştık. Emniyet sayesinde bulabildik. Bir daha gitmem
Otel temiz, taş evi ambiyansıyla çok güzel bir yerleşke genel itibari beğendik fakat tek kötü yani gece yarısı sular kesildi ve sabaha kadar da gelmedi. Bu yüzden puan biraz kırdım fakat genel itibari ile memnun kaldık.
Verified traveller
Stayed 1 night in Jul 2025
6/10 Okay
Süleyman
18 Jul 2025
Liked: Room comfort
Disliked: Cleanliness
Renligheden af værelset, specielt støvsugning af tæppet kunne godt være bedre. Morgenmaden var meget kedelig og tør.
Tam fiyat performanstı çok aşırı bir beklentiniz olmasın ortalama bir kahvaltı ortalama bir oteldi otantik olmasina aldanmayın mardin de her yer bu sekilde
Çok keyifli bir otel Mardin'de olduğunuzu hissediyorsunuz.
Süheyla
Stayed 1 night in Jun 2025
6/10 Okay
Mehmet Firat
13 Jun 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Bu puana nasıl ulaştıklarını anlayamadığım bir otel. Çalışanlar çok kibar olsa da sorun giderme konusunda yardımcı olduklarını söyleyemem. İş bitirici kimse yok. Tuvalette sifon çalışmıyordu, saç kurutma makinesi bozuktu, duş alırken su zaten Mardin de tüm otellerde olduğu gibi geç ısınıyor ama bir anda soğuk su akmaya başlıyordu. Odada telefonda yok ve koca otelde gece gece devamlı resepsiyona gitme şansımız yok tabiki. Üstüne birde gece bir anda elektrik gitti. Sabah çıkış yaparken sorduk meğer otelde gitmemiş odamızda şartel atmış. Sonuçta burası büyük bi işletme böyle şeyler nasıl yaşanabilir? Çok pahalı bir otel değil tabi ama sonuçta bazı temel kriterleri karşılamak gerekir. Ben ufak tefek şeyleri göz ardı edebilirim. İşletmede personellerden alabileceğim destekleri bilirim ancak burada böyle bir şey yok. Maalesef kötü bir deneyim. Yinede kibarlıkları için teşekkür ederim.