"Gatlinburg has a lot of older hotels. I needed something newer to avoid mold, clean, quiet, and walking distance to downtown. This was a terrific stay for us - the room was spacious, the beds were super comfortable, & all parts of the room were clean all around with a modern touch. We provided a quick check in and everything was a breeze. Would definitely stay again when visiting the area. "
"We enjoyed our stay here greatly! The accommodations were excellent and especially enjoyed the log cabin feel and vaulted ceilings. Gas fire pits were very cozy and so unique. We would come back again without a doubt! Thanks for a pleasant stay❣️"
"Staff pleasant and accommodating. Breakfast good, however not over the top as far as offerings go. Nice balcony on the river, it was charming to sit the an enjoy the river and its sound. Easily heard hall noises and footsteps above us from the room but not to a degree that was super annoying. The shower was A++. Nicely done with a great showerhead. Hotel is easy walking distance to all the attractions in Gatlinburg. Take the Gatlinburg bypass to get to the hotel (which is on the far end of...
"Under Canvas is an amazing company. I LOVED the tents! the love is terrific, lots of healthy dinner options. The staff really cares! I'm excited to check out their Acadia location in a couple of months.
Shout out to Keegan and Alena the managers! You guys are great!"
"Beds and pillows were very comfortable! Nothing fancy, but good enough for us to crash out after long days.
Parking is free, but can be very tight and I don't think there's actually a spot for every guest. If you get a good spot, don't leave, it won't be there when you get back!"
"From the time we stepped into the lobby, it felt like we were in a Caribbean resort. Staff was great, poolside service was awesome! We will be going back!"
"The staff lacks as they are not really there to work. The hallways definitely could use a cleaning on the carpets. My room was clean as it was a newer updated room. Very safe and near downtown. "
