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The Exchange Regency Residence Hotel

3.0 star property
Family-friendly fun awaits with mini golf and arcade games at this Ortigas Center hotel where both kids and adults find activities to enjoy

Choose dates to view prices

At the heart of Ortigas Center, The Exchange Regency Residence Hotel offers a fun retreat for all. Enjoy mini golf, unwind in the sauna or steam room with a massage, and indulge in delicious meals at one of two on-site restaurants. With an outdoor pool, children's pool and playground to keep kids entertained plus high-speed WiFi to stay connected.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿974
฿1,091 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 5:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PHP 1500.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately PHP 400 for adults and from PHP 250 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)
  • Rollaway bed fee: PHP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does The Exchange Regency Residence Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Exchange Regency Residence Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Exchange Regency Residence Hotel on 3 Jun 2026 start from ฿974, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Exchange Regency Residence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Exchange Regency Residence Hotel?

Self-parking is free at this property.

What time is check-in at The Exchange Regency Residence Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at The Exchange Regency Residence Hotel?

Checkout is at 11:00 AM.

Does The Exchange Regency Residence Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 1500 per vehicle applies.

Where is The Exchange Regency Residence Hotel located?

This family-friendly Pasig hotel is located in the business district, within a 15-minute walk of Ayala Malls The 30th and SM Megamall. Robinsons Galleria Mall and Shangri-La Mall are also within 15 minutes. Ortigas Avenue Station is 17 minutes by foot and Shaw Boulevard Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 146 out of 774 reviews
Rating 8 - Good. 277 out of 774 reviews
Rating 6 - Okay. 208 out of 774 reviews
Rating 4 - Poor. 84 out of 774 reviews
Rating 2 - Terrible. 59 out of 774 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and nicest staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great staff very accommodating. Great location!
Stayed 21 nights in Jan 2026
Verified

6/10 Okay

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Rommel

Liked: Staff & service
Staff was friendly
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I had 3 beautiful weeks in that time the staff were amazing and Christine went out of her way to help . I highly recommend this Hotel I will be returning.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Serafin

Liked: Cleanliness, amenities, property conditions & facilities
Always neat and clean! The staff are excellent. Courteous, helpful and progessional!
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping maintained the cleanliness of our room. Kept our coffee, tea, and water stacked every time and staff members are polite and helpful.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Froilan

Liked: Cleanliness
Check in went smooth. The front desk staff were very welcoming. Room was average at best. Clean, but some little friends came out crawling from the drainage in the bathroom. The gym is well equipped to get a decent workout. Friendly house keeper.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Serafin

Liked: Cleanliness
I moved from a deluxe twin room to a suite cause some family members visited and stayed with us. All the staff were very personable attending to you and helping us out. From the front desk: Tin, Christine, Cherry, Sarah, Zy, Cedrick, Aaron, housekeeper Eric on the 9th floor they are all outstanding! They greet you every time they see you and always ready to assist you with your needs/concerns. Definitely wouls stay there next time when in the area.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Roderick

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First of all, let me say that their staff is amaIng. Unfortunately, the accomodation is not so great. The hall had a strong smell, similar to an insecticide and we found cackroaches in our room. This made our stay very uncomfortable.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

dean

Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023
Verified

4/10 Poor

KEIR

Liked: Staff & service, amenities
Disliked: Cleanliness
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Serafin

Liked: Cleanliness
Room very clean and bed made up professionally. Sheets smell fresh and tightly stretched (you can flip a coin on it). As far as the staff everyone was courteous, kind, attend to your requests promptly, and always with a smile. That's from the guards, front desk and room attendants. BIG KUDOS to all!❤️
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lukas Martin

Liked: Staff & service, room comfort
Good price/value: Even though not located in a tipical Hotel area of Manila, the stay was pleasant and the price was fair. The rooms are definitely dated and could also be cleaned slightly better; however, the stay overall was ok.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Anatalie

Liked: Staff & service, property conditions & facilities
Good and affordable
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option around East Ortigas.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maria Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping staffs are courteous and do a good job maintaining clean room. Receptionists are courteous, friendly and knowledgeable on things when you ask something Security Guards- Helpful, Courteous and Friendly. Hotel is very clean. My negative comments: air conditioning a little noisy; TV minimal tv shows in English; found cockroaches in my room but hotel sent pesticide asap. No face towels and hand towels provided.
Stayed 13 nights in Oct 2025
Verified

8/10 Good

Nina Krishna

The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay
Verified

4/10 Poor

Arlene

Disliked: Cleanliness, amenities, property conditions & facilities
There was no tea in the room and when I requested for 1 they said they dont give out tea, even when there was a sign saying free complimentary coffee and tea. Its was noisy and dusty due to maintenance works and the jacuzzi wasnt working, in which staff said it hasnt been working for almost 1 year. The corridors also smelled damp.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Noriki

I don’t feel any inconvenience.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Old and very unkept hotel. Very embarrassing.... Check in at you own risk.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual solo visit

I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

estelita

Disliked: Cleanliness, property conditions & facilities
Small cockroaches everywhere.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Nauvarat

Disliked: Cleanliness, staff & service, property conditions & facilities

Really!!!

So many cockroaches. We killed at least 20/30 of them. This is first time experience for us for the past 8/9 years with Hotel.com. It’s not like reg hotels. No bell boy available before 6 am.
Stayed 3 nights in Nov 2024