Hard to get to and from. Room not that clean. No sheets on bed and cook Roche’s every where had to call someone every night. Would never stay there again.
No ownership by staff to put the client first.
We arrived around 2 AM, having made a late booking. The staff was not familiar with our booking, could not accept our payment through the CC terminal and do not have parking for our car. We were given the option to park on the street, at our own risk, and they told us the parking was full.
What was disappointing here was the staff just asked us to wait but did not provide any solutions for us to go to the room. As you can imagine, we were quite tired because it was the birthday of my girlfriend and we had come from a dinner but didn’t want to drive home (as she lives quite far). By booking - we understood that the hotel might be lull, due to the time, but we never expected the Hotel not to be able to manage their clients.
The other thing we noticed was many of the guests were mainland Chinese, we’re Chinese Filipinos so I think the staff initially treated us the same way as their ruder guests and didn’t take ownership because they thought they could take advance of the “foreign” aspect, assuming we wouldn’t know how the Philippine market is.
Eventually we were given a room by 3 AM, no parking was given and the staff woke us up by 8 AM to move our car. When we arrived at the room, it was not ready. Disappointed because of the quality of service at the property, and lack of customer service.
It felt like we had to “take risks” as guests of the hotel because they could not assure the safety and quality of the stay.
마카티에 인접했지만 마카티는 아닙니다. 숙소는 금액대비 너무 좋았구요. 시설도 좋았습니다.
다만 숙소에서 시내로 나갈 때 숙소 바로 앞에서 부터 극심한 교통체증이 있어서 숙소에서 다른 장소를 오갈 때 조금은 불편했습니다. 그런 점을 감안하더라도 다음에 다시 숙박할 의향은 99%입니다.
Did not get what I asked for.Out of the way from food and other shopping. Pay way too much for use of pool
เข้าพัก 4 คืน, กรกฎาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
1 ก.ค. 2019
ชื่นชอบ: พนักงานและบริการ
There are small roaches seen on the fridge, we had to request for replacement as the first induction cooker was not working fine, and they don't provide daw basahan sa sahig, idk why pero we had to use a carton as a floormat.
It was Great! an Orientation on where the utensils are would be good,
And the pillow case of the smaller pillows feels like dusts are stuck on them, :)
If you change those i think it would be awesome! great stay!
no water during the day, they limit it to 5-9am and 6-10pm only. they never answer the phone so if you have any inquiries or you want to change/cancel reservation, you cannot because they dont answer the phone. ive booked thru expedia which they were very helpful but the siglo suites itself doesnt help at all. they leave you hanging. you will pass the 24hours change/cancelation period. and you dont get any refund. so i will not come back to them ever again. i do not recommend them. it is also not accessible to public transport and is far from restaurants and stores
Room 3617
Service was great, front desk always helpful and friendly. Beds and linen of good quality, comfortable. Taxis and grab easy to get. No restaurants or cafes near but grab food readily available. Lots of security, felt safe. Only problem was luke warm water, water restrictions we had to live with. Breakfast was basic omelettes and a few other choices but very tasty, cheap and the service of the staff was excellent. Pool on 53rd floor was great to cool off. Didnt have to pay for that pool only the lap pool by the gym so with a family chose not to swim there. Only problem in room was a smell from single toilet area, we kept the door shut to that empty laundry area. Also the shower leaked in the single toilet area. Bathroom off living room and bedroom was great.
เข้าพัก 3 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lee
22 เม.ย. 2019
The location not good, water supply were limited.....
Everything was perfect the only thing is the water ..i was only about to use the water from 5am to 11am and 5pm to 11pm beside that it was a great property ..once they fix the water issues that a great property
There are no facilities around no restaurants or cafe and grocery shop.
I have to take a taxi to buy food.
Swimming pool and Gym in the hotel requires a lot of money(use one time each other 500 peso) .
All of employees unkindly.