Dear Sir Gilbert, Thank you for appreciating the good service that we have shown. However, I am very sorry to hear that your stay at Hotel Sogo was not that good. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. I will personally see to it that all your complaints are addressed and that everything will be in order on your next visit. Should you find it in your heart to give us a chance to make it up to you. If you so decide, please email me at alabangsouthroad.hm@hotelsogo.com or SMS me at 09206571027 so that I can personally make arrangements for your arrival. Zaldy Alacar Hotel Manager

Dear Sir Ravinder, Thank you for your candid feedback. I am very sorry to hear that your stay at Hotel Sogo was not that good. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. If you so decide, please email me at alabangsouthroad.hm@hotelsogo.com or SMS me at 09206571027 so that I can personally make arrangements for your arrival. Zaldy Alacar Hotel Manager