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"Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who...

"Staff were super friendly and helpful"

"Right by the beach, amazing snorkelling, great staff with very helpful and kind manager. Food was delicious and cocktails delightful."

"The staff prepared a very generous daily breakfast overlooking the serene water. They were so lovely and accomodating and are always there for a chat or to help out. Surrounded by amazing greenery and close to the centre. "

"The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast...

"Beautiful resort with fabulous views."

"The whole team were so welcoming and helpful. Petter and Anna are lovely and accommodate any needs. Shout out to the dive team as well who showed me the house reef. The whole experience was more like a holiday with friends or family than what you get at a big resort. Meals and cocktails were amazing and all are made with passion. Loved my time there thank you all. Evan"

"The staff were very accommodating, nothing was too much hassle. The location was fantastic. Would definitely recommend this resort to somebody who wants a great location."

"Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. "

"Friendly staff, lovely atmosphere and great location."

"Staff were wonderful. Friendly and helpful. Unfortunately, we were unable to swim in the lagoon due to pollution. The 3 swimming pools were great and very clean. "

"The beach"

"Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem."

"Room was comfortable and clean and is well located in central Vila"

"Food offerings were pretty standard, although the Teppanyaki was awesome. Pool was very good. Boat to the Erakor resort for Lunch/Dinner was very useful. Significant refurbishment from 8am to 5pm was annoying, made it difficult to relax on the verandah - due to drilling/grinding etc. Room was well located next to the lagoon, spacious and functional. Loved our 1st visit to Vanuatu, the close proximity of Erakor and Ramada hotels provided lots of eating/drinking options."

"Loved our stay at Waves. Hubby got a surf in. Great snorkelling out back even on low tide. Friendly staff that go above and beyond. Highly recommend for self contained place."