Search Family-Friendly Hotels in Manassas

"Pool was closed (which was the only reason we booked at this specific hotel) due to no lifeguard on duty. Disappointing. "

"Everything was clean and comfortable. The desk staff were very helpful and kind. Only complaint was that every time the cleaning staff were on my floor, they spoke very loud and had long conversations. "

"Great location, in very safe area, and only 5 minutes from Springfield Mall, "Whole Foods" and lots of other fine stores, and the Franconia-Springfield Metro station. Gives easy access to Arlington and Washingto, DC. Internet speed is particularly high for a lodging. "

"The room was clean. The hotel is conveniently located to the Metro train. It's a great place to stay if you're flying out of Dulles or wanting to use the Metro to tour DC."

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."

"Location is top notch, literally 20 feet to King St and all of the shops. Front desk staff was wonderful, especially Sophia. Rooms were spacious and clean. Will definitely stay there again. "

"Satisfied "

"Room wasn’t that clean the girl in the front desk she’s so mean ! Beds really bad "

"The hotel has 3 guest elevators and 1 service elevator designated for staff only. During my stay, 2 of the guest elevators were out of service, leaving only 1 operational guest elevator and the service elevator temporarily available for guest use. This information was not communicated prior to check-in. Waiting up to 20 minutes just to get on an elevator is completely unacceptable, especially for a hotel of this size. To make matters worse, the one remaining guest elevator eventually became inoperable as well. Guests were stuck inside and had to pry the doors open to get out. This created a very frustrating and concerning experience for everyone staying at the hotel. Proper communication and maintenance of essential amenities like elevators should be a priority."