Dear John,Thank you very much for your perfect score. We are glad that our hotel was ideal for your needs and hope we can welcome you back this new season.Best regards,
Dear Kristian,thank you very much for the great score!We are pleased to know that you enjoyed your overall experience with us.We hope we can welcome you back soon.Best regards.
Der Name des Hotels ist missverständlich. Der Wellness-Bereich verdient den Namen nicht und daher ist das Preis-Leistungsverhältnis sehr schlecht.
Alisa
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Dear Alisa,thank you very much for choosing our hotel for your recent stay in the Port of Soller.We do appreciate your comment and take it into account to improve our services. It will be redirected to the relevant department. We hope you had the chance to enjoy other services and facilities of the hotel like our pool, our hotel gym or our bar/restaurant. Looking forward to welcoming you back and show you our hotel at its best. Best regards.
Hi
We’re surprised by the service? Only a couple of them were courteous. The bar is very limited, No Expresso Martini, We were there one night and they told us they were out of glasses, it was 9:25 pm. We showed him his stack of Plastic cup’s so we were served?
Not the greatest vibe but has potential.
Mike and Leslie
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Dear Mike and Leslie, thank you for choosing our hotel for your recent stay in Soller.We are very sorry to know that our service was not up to our usual standards. We do have our drinks menu with a good offer. However, our guests comments are always important to improve and it will be directed to the relevant department.Hopefuly we can welcome you back next season and greet you with a nice cocktail in our terrace. Best regards.
10/10 ดีเลิศ
Hanna
29 ต.ค. 2023
Hanna
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Dear Hanna,thank you very much for the great score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back soon.Kind regards.
Greetings from Soller!thank you very much for the great score!We are glad to know that you enjoyed your overall stay with us.We hope we can welcome you back next season.Best regards.
Dejligt hotel. Det er 3. gang vi er der. Lækker restaurant. Det eneste der var irriterende, var at man hver gang man skulle på nettet skulle logge på forfra. Man kom ikke aut omatisk på. Og det andet var alt alt for mange pladderkanaler på TV. I den situation vi er i nu med to krige, ville det have været rart med et par kanaler på engelsk eller tysk, der viste nyheder non stop.
Elsebeth
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Dear Elsebeth,thank you very much for coming back to our hotel.Our goal is always to make our guest feel like they are in their away home and it brings us great joy to know about your loyalty.Please be informed that once you connect to our wifi, it should be automatic. Do not worry, next time we will check it with your phone.Regarding the TV, we do have many news channels in english and, in the bar, you can watch other pay channels like sports ones.We hope we can welcome you for the fourth time next season.Kind regards.
Dear Barry,thank you very much for the great score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back soon.Best regards.
Skønt hotel og fantastisk beliggenhed. Super venligt personale. Alt er godt her.
Jeanette
เข้าพัก 5 คืน, ตุลาคม 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Dear Jeanette,Thank you very much for your nice comment.It is always a pleasure to know that everything was good for you during your last stay. Our staff will be thrilled to welcome you back again in the near future.Kind regards.
10/10 ดีเลิศ
Philip
27 ก.ย. 2023
Philip
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Greetings Philip,thank you very much for the perfect score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back next season.Best regards.
Hotellet för soldyrkare och vandrare. Havet på den ena sidan och poolen på andra, det är bara att välja. Om det är molnigt så är det bara att gå en vandring på någon av alla alternativ som personalen tipsar om.
Kul att kunna ta spårvagnen ner till hamnen eller upp till Soller.
Sven
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Veronica วันที่ 23 พ.ย. 2023
Greetings from Soller Sven,thank you very much for your nice review.We are glad that you enjoyed our fantastic location, Port Soller is a very charming place and it is the perfect spot if you would like to hike, bike or just relax. I am sure you still have many hike routes to explore aroung.Looking forward to welcoming you back.Best regards.
No possibility for cancellation.
Fine view from harbor view rooms
Very small rooms, even tv is so small that you need lupa.
Bathroom is also small and lacks fresh air and have poor quality of soap and so on.
No bathrobe and slippers for pool and spa
Breakfast ok
Checkout already 10 o’clock
They demand personal information to use internet
Greetings Sally,thank you very much for the perfect score!It is a joy to know that you enjoyed your stay in our hotel.We hope we can welcome you back soon.Best regards.
Man bekommt, was man bezahlt.
Reception nicht immer besetzt auch tagsüber, etc.
Aber der Preis ist günstig und die Lage am Hafen sehr
Martin
เข้าพัก 1 คืน, สิงหาคม 2023
10/10 ดีเลิศ
Martin
1 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Wunderschöne Lage
Wunderschöne Lage. Gutes Frühstück. Sehr freundliche und hilfsbereite Reception.
Leider fehlt Teekocher/ Kaffeemaschine.
Martin
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก la dirección del hotel วันที่ 3 ก.ย. 2023
Dear Martin, Thank you very much for your nice review. We are glad to read that you enjoyed all our services and our location. Puerto de Sóller is a lovely place We would like to inform you that we do offer tea and coffee facilities under request, next time you only have to pass by the reception and ask for it. We hope to see you very soon!
Another amazing stay. Friendly, helpful staff. Rooms clean and bright and location ideal.
Angela
เข้าพัก 8 คืน, สิงหาคม 2023
การตอบกลับจาก la dirección del hotel วันที่ 3 ก.ย. 2023
Dear Angela, Greeting from lovely Puerto de Sóller!We thank you very much for your perfect score. We are glad to read that you had a wonderful stay with us. We are looking forward to welcoming you in the near future!
El hotel esta muy bien situado, las vistas al puerto son fantasticas, el spa muy bien y la piscina exterior perfecta. Las habitaciones excelentes, y el desayuno perfecto
Maria Coloma
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก la dirección del hotel วันที่ 27 ส.ค. 2023
Buenas tardes Maria, Muchas gracias por su puntuación. Nos alegra saber que ha disfrutado de su estancia con nosotros. Esperamos darle nuevamente la bienvenida muy pronto.Un saludo.
การตอบกลับจาก dirección del hotel วันที่ 20 ส.ค. 2023
Dear Henrik, Thank you very much for your perfect score! We are glad to know that you enjoyed your oveall experience with us.We hope we can welcome you back in the near future. Best regards.
Estimado Julian,muchas gracias por su puntuación. Nos alegra saber que ha disfrutado de su estancia en nuestro hotel.Esperamos darle la bienvenida de nuevo pronto.Un saludo.
10/10 ดีเลิศ
Håkan
30 ก.ค. 2023
Håkan
เข้าพัก 5 คืน, กรกฎาคม 2023
การตอบกลับจาก Veronica วันที่ 10 ส.ค. 2023
Dear Hakan,Thank you very much for your perfect score!We are glad to know that you enjoyed your oveall experience with us.We hope we can welcome you back in the near future.Best regards.
Dear guest,thank you very much for your perfect score.We hope we can welcome you back soon.Best wishes.
10/10 ดีเลิศ
Catherine
16 ก.ค. 2023
Great place, well located. Super breakfast
Catherine
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Veronica วันที่ 16 ก.ค. 2023
Dear Catherine,Thank you very much for the comment and the score.We are very glad that you enjoyed your overall experience with us. We look forward to your next visit.Best regards,
10/10 ดีเลิศ
Andrew
6 ก.ค. 2023
Andrew
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Veronica วันที่ 16 ก.ค. 2023
Dear Andrew,Thank you very much.We are happy to know that you enjoyed your stay with us.We look forward to seeing again soon.Best regards,
Greetings Francesca!Thank you for your review.It is a pleasure to read that you enjoyed our wonderful location in the bay.Look forward to your next visit.
Dear Douglas,Thank you for your perfect score!It is a pleasure to know that you enjoyed your stay with us.Looking forward to welcoming you again soon.Best regards,
Dear Philip,Thank you for the perfect score!We are glad to know that you enjoyed your experience with us.Looking forward to your next visit.Best regards,
the property was very well situated at the beach within easy walking distance of the port shops and facilities.
Finding the car park was difficult since the sign directing traffic to the are behind the hotel was obscured by trees and bushes. A result of this was that I entered a forbidden area and incurred a 40 Euro fine from a non-sympathetic local policeman.
The hotel itself was very clean and the swimming pool was a lovely attraction with areas around to lie out.
The breakfasts were excellent but there seemed to be a shortage of staff covering the cafe area which made the service slow particularly in the evening.
Overall a very nice experience.
David
เข้าพัก 4 คืน, มิถุนายน 2023
การตอบกลับจาก Veronica วันที่ 10 ส.ค. 2023
Dear David,thank you very much for choosing our hotel for your recent stay in Port Soller.We are happy to know that you enjoyed your overall experience with us.The parking is located behind the hotel and has a sign at the entrance but I will inform about the incident to see if any changes in the signalling needs to be done.We look forward to your next visit.Best wishes.
The room was very small, the furniture in a very old condition. The room was full of mosquitoes. The walls and furniture were full of blood from old mosquitoes that were killed. The bed was in a very bad condition. The room was not clean. We could not sleep for a single minute the whole night. Check-in took more than an hour. It was also charged more than booked online on Expedia. In summery the worst experience we have had with a hotel through the round trip in Mallorca. Price performance ratio does not fit here at all.
Fantastic stay, we had an water front balcony, views were incredible. Staff was extremely friendly and helpful, breakfast buffet far exceeded our expectations, fresh orange juice was a highlight! Would recommend to anyone staying in the area, beautiful hotel!
Jaime
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Veronica วันที่ 27 เม.ย. 2023
Greetings from sunny Soller, Jaime!We really appreciate such a nice comment.Our aim is to make our guests at home and we are pleased that we did meet you expectations. Comments like yours motivate us all to keep working hard.Looking forward to welcoming you back in the nearest future.Best regards,Veronica
My fiancé and I had a wonderful time at the hotel Marina Soller on our babymoon. The hotel was overall very nice, the standard of cleanliness worth a 5 star, all staff but one person were super friendly and helpful, and the amenities good (parking, pool, spa, restaurant). Looking forward to going back in the future!
Jenny
เข้าพัก 8 คืน, เมษายน 2023
การตอบกลับจาก Veronica วันที่ 27 เม.ย. 2023
Dear Jenny,Thank you very much for your nice comment and for choosing us for such an special time.We hope that everything is going well with you and the baby. It is a pleasure to know that our hotel was ideal for you.Please let us know if there was any issue with any member of our staff as we do not tolerate misbehaviors towards our guests.We look forward to welcoming you back as a family in the near future.Best wishes,Veronica
Dear Svend,Thank you very much for your 10.It is a pleasure to kniw that you enjoyed your overall experience with us.We look forward to your next stay.Best regards,Veronica
Everything from start to finish at this hotel was absolutely wonderful.
My only complaint was that I was charged a supplement for the two children at the hotel when I had booked a room for 4 persons. I emailed the hotel to request confirmation that it was booked for 4 persons, but they did not reply
Paula
เข้าพัก 4 คืน, เมษายน 2023
การตอบกลับจาก Veronica วันที่ 27 เม.ย. 2023
Dear Paula and Gemma,Thank you very much for your review and your score.We are happy to know that our hotel did meet your expectations. Regarding your reservations, we do apologise for non responding on time. However, the reservations enter automatically in our system and we cannot modify them. It seems like you booked for 2 people by mistake.Please know that the supplement for each child is 25 euros per night but we did make a special price for you as they were 2. If you have any doubt about making a reservation next time, we do recommend you to contact reception to guide you during the process.We look forward to welcoming you and your family again.Best regards,
10/10 ดีเลิศ
Erik
14 เม.ย. 2023
Erik
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก Veronica วันที่ 27 เม.ย. 2023
Dear Erik,Thank you very much.It is a pleasure to know that you enjoyed you overall stay with us.Looking forward to your next visit.Best regards,Veronica
Greetings from Soller, Kate.thank you very much for the great score!We are thrilled to know that you enjoyed your overall stay with us.We hope we can welcome you back soon.Best regards.
10/10 ดีเลิศ
Daniel
11 เม.ย. 2023
Daniel
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Veronica วันที่ 27 เม.ย. 2023
Dear Daniel,Thank you very much.We are glad that you enjoyed your overall stay with us.We look forward to welcoming you back in the near future.Best regards,Veronica
10/10 ดีเลิศ
Thomas
เดินทางกับคู่รัก
25 มี.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Thomas
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Veronica วันที่ 29 มี.ค. 2023
Dear Thomas,Thank you very much for your great score!We hope we can welcome you back to the hotel in the near future.Best regards.
Dear Rhys,Thank you very much for your perfect score!We are happy that you enjoyed your stay with us.We hope we can welcome you back soon.Best regards,
Internettet var alt alt for langsomt. Ærgerligt for alt andet fungerede.
Elsebeth
เข้าพัก 3 คืน, ตุลาคม 2022
การตอบกลับจาก Veronica วันที่ 7 พ.ย. 2022
Dear Elsebeth,Thank you so much for your comment.We are glad to know that you enjoyed your stay with us.Next time, if you have any problem with the internet, please contact reception so we can check the connection. Sorry for the inconvenience.Looking forward to your next visit.Best regards,
Dear Finn, Thank you very much for the perfect score!We are glad to know that you enjoyed your overall experience with us.Looking forward to your next visit.Best regards.
Greetings from Soller, Guido!Thank you very much for the perfect score!We are glad to know that you enjoyed your overall experience.Looking forward to your next visit.Best regards,
Dear Jorgen,Thank you very much for the perfect score!We are glad to know that you enjoyed your overall experience.Looking forward to your next visit.Best regards,