Very nice hotel with a good attempt to reach five stars, however not quite reaching it. There are some details that are just not in the level of 5 stars.
The staff is very helpful and polite, although lacking some 5-star skills. Also, the premises are in good condition and the room spacious and good.
The pool area, however, is really badly designed: there are only four lounge chairs by the pool and they are all in the shades throughout the day. In addition, there are only few regular chairs available, all in the shades as well.
One day we didn't have any hot water coming from the tap in the bathroom.
The location is somewhat remote, so you need a car to get around.