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"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"I booked this resort for myself and my two daughters and it was so beautiful. The beach waters are literally crystal clear turquoise water. The snorkeling was beautiful. The coral was so bright. The staff was 10 out of 10 so pleasant so kind willing to go above and beyond to make your stay happy. Special shout out to the all the bartenders especially Fresh and Ami. Una and Bill were very very helpful with everything. I will most definitely return. "

"Amazing staff and island, superb reef with beautiful coral. Great place to truly relax and unwind. Will be back again."

"Terrible customer service"

"It was a brief stay due to the cyclone cancellations. The staff have been extremely accomodating allowing a travelling family to meet us and have breakfast then leave all our suitcases after checkout while we enjoyed some of what Denerau has to offer before moving on to our next accomadation. Thankyou The palms. We really do appreciate your hospitality. "

"Fabulous holiday at the Sheraton "

"Amazing experience. Staff was so attentive and welcoming. Can’t wait to go back "

"Resort is in dire need of renovation, with multiple issues/appliances falling apart etc. The kids don't care though, still loved it. Staff lovely and helpful, but overwhelmed and desperately understaffed by the looks. If price is ok and you have young children, its still a good stay, but would strongly recommend staying away if childless/older children in favour of other options until they sort themselves out."

"Family Friendly. Break"

"The room was very small; but the breakfast buffet was great/ best French toast, scrambled eggs and lean bacon! All very affordable price; $115"

"Neat clean and very nice "

"Not family or vacation friendly"

"Not worth what we paid for"

"Very poor service,the air conditioning was not working amd we were only told about the check in was done ....and told will provide fan but wasnt provided.we asked for our refund so we can move to some othe hotel which was approved but till date we haven't received our received....i already called the hotel for follow up but no reply "

"One of the best hotels I’ve stayed at in Nadi. The rooms were exceptionally clean, spacious, and very comfortable. The staff were incredibly friendly, special thanks to Sana, Uza, and Marry for making my stay as enjoyable as I hoped. They even took the time to show me around some local spots, which made the experience even more memorable. I would definitely stay here again and highly recommend this budget-friendly hotel to anyone visiting Nadi"

"Amazing staff, grounds, buffets, and villas. Our trip and experience had some bumps in the beginning, as the parts of the property and rooms are under construction (due to be completed in October 2026). The staff went above and beyond to make it right, and blew us away with their Fijian hospitality that knows no equal. Our stay was magical a filled with memories we will carry with us forever."

"The check was at 1 am and it took 30 minutes to just get the keys.. no wifi on site. Okay stay"

"No wifi and smart tv in the bedroom. "

"Large pool with shade if required. The grounds are wonderfully tropical and well curated. Bures are private, roomy and the air conditioning works a treat. The large, fluffy bath towels are changed daily. All of the staff are terrific and the restaurant is well worth trying."