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"Clean, well laid out room. Staff was amazing, very courteous and ready to assist when needed. Best hotel stay I have had in a long time!"

"Room was great. Staff did excellent job. "

"The hotel was wonderful. Excellent service. "

"La Hotel Makati was incredible. I first checked in at the Fairmont, but the room was disappointing, so I switched to Shangri-La, which was the best decision. The staff was so welcoming. Erik's care and recommendations were spot on. Warren, our bellman, helped with all our luggage and made sure everything was perfect before heading back to the US. Our room was luxurious, and the views were amazing. Thanks to Moli, Mark, and Jerilyn for keeping everything perfect. Dining at The Circle, especially the breakfast buffet, was fantastic. Mama Belle and her team were so warm and inviting. The ladies at the Filipino dessert tables always made sure I had enough sweets. The bell staff was efficient and friendly, too. After the Fairmont experience, Shangri-La was just a breath of fresh air. Amazing service, kind staff, and luxurious rooms made it feel like home. I highly recommend it for anyone visiting Makati and can't wait to return!"

"Excellent guest services personnels. From our arrival the guy offered us bottled water, to check-in(Aaron) to luggage assistance(Dewey) everything was well coordinated and smooth. Aaron even gave us free welcome drinks at the bar and showed us all our options to make our stay even more convenient for esp for timers. You guys deserve more than 5 stars!!! We will definitely book again everytime we come and visit manila (makati area).. this is definitely one of the best fairmont hotel experience ever!"

"Very clean and spacious one-bedroom suites, filtered water tap and washer/dryer was ultra convenient. Friendly and helpful staff helped with international delivery of an item we left in Manila."

"This review is for an extra night I stayed at Y2, I booked a smaller room so that I had a place to relax for 8 hours before heading to the airport and they allowed me to stay in my bigger room for no extra cost and was even able to have it between the checkout and checkin time. This was so appreciated and made my last day so much easier. Thank you Y2!! :)"

"The staff is so great and kind."

"Clean, spacious, attentive staff, and luxurious accommodations (including a delicious restaurant)"