Pozuelo de Alarcon is home to Stephouse Pozuelo Europa. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Pozuelo de Alarcon travel guide
Calle Canada, 1, Pozuelo de Alarcon, 28224
What's nearby
Gran Via
15 min drive - 10.3 km
Puerta del Sol
16 min drive - 11.0 km
ESIC University
2 min drive - 1.8 km
Parque canino Cerro de los Perdigones - 2
2 min drive - 1.8 km
Parish Church of la Asuncion de Nuestra Senora
5 min drive - 3.2 km
Getting around
Berna Station
12 min walk
Madrid Aravaca Station
13 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
29 min drive
Restaurants
El Cielo de Urrechu
1 min walk
Muto
7 min walk
El Vagón de la Cerveza
12 min walk
Saona
2 min walk
Bambú Bar
5 min walk
About this property
Stephouse Pozuelo Europa
Hotel near Gran Via
Consider a stay at Stephouse Pozuelo Europa and take advantage of a garden, laundry facilities and a gym. Guests can connect to free in-room WiFi.
Additional perks include:
A seasonal outdoor pool
Free self-parking
A 24-hour front desk, a lift and a vending machine
Smoke-free property
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Things to do
Gym
Seasonal outdoor pool
Family friendly
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Housekeeping (once per stay)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Frequently asked questions
Does Stephouse Pozuelo Europa have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Stephouse Pozuelo Europa?
As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Stephouse Pozuelo Europa on 18 Oct 2026 start from ฿2,531, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Stephouse Pozuelo Europa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Stephouse Pozuelo Europa?
Self-parking is free at this property.
What time is check-in at Stephouse Pozuelo Europa?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Stephouse Pozuelo Europa?
Checkout is at noon. Late checkout is available for a fee.
Where is Stephouse Pozuelo Europa located?
Situated in Pozuelo de Alarcon, this hotel is within 3 miles (5 km) of Hospital Sanitas La Zarzuela, La Finca Business Park and Madrid Zoo Aquarium. Gran Via and Plaza Mayor are also within 6 miles (10 km). Berna Station is 12 minutes by foot and Aravaca Metro Station is 14 minutes.
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Reviews
Stephouse Pozuelo Europa Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Amenities
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 10 out of 20 reviews
10 - Excellent
10
Rating 8 - Good. 5 out of 20 reviews
8 - Good
5
Rating 6 - Okay. 4 out of 20 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 20 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 20 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
Nelson
5 Jul 2026
Liked: Staff & service, amenities
Very helpful staff
Stayed 1 night in Jun 2026
Verified review
6/10 Okay
Nelson
11 Jul 2026
Liked: Staff & service
I liked the location, the room itself is nice and tidy, but the AC would go off at times at night, since it works on sensors it goes off when it doesn’t detect you, it was not until 2 days prior to our departure that we got told about a switch to prevent that from happening.
The rooms need more care and cleaning, our first room the floor wasn’t clean, the second the AC on one room wasn’t working and there was no TV, and the third one had a broken window curtain so I had to use a sheet to cover the window. We did a total of 5 call ins for maintenance in a span of 4 days. Most were resolved but not all.
The most frustrating situation was the AC, in a heat wave over 42°C it’s not nice to have a system that works just sometimes.
In my opinion, this is not worth the money that it costed to stay. Some of the staff is really great, others need improvement.
It’s not a hotel, it’s basically a hostal just happens to have a private restroom but everything is controled by a sensor, so whenever the sensor fails, you’re screwed. Ac shuts off when you leave the room, also if you aren’t moving, so the heat will consume you. It’s decent for a quick visit in town, but really small, and too expensive for what it is. You’ll b better with a hotel
Het personeel was gastvriendelijk en klaar om te helpen. Wel was de kamer niet zo netjes, voetsporen op de muren, vuile stoelen en heel veel stof in en op de meubels.