When we arrived they assigned us a room with the toilet dirty .
We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension.
So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel
La recepción es bonita y un poco moderna, pero las habitaciones son bastante antiguas, habían manchas en una pared bastante raras… la base tapizada de la cama estaba en rota en algunas partes y sentías como se deformaba el colchón , la verdad que no repetiría en este hotel.
El hotel nos gustó. Esta un poco lejo del centro y no es muy comodo si no ti
enes coche porque hasta metro hay que caminar 15 minutos. El hotel y habitacion estaban limpios, servicio de recepcion era bueno, y precio muy bueno comparsndo con otros alojamientos
Todo muy bien, pero no han resuelto en 3 dias el funcionamiento de un ascensor que estaba averiado y para el tamaño del hotel 2 ascensores causa muchas esperas.
Es la segunda vez que nos alojamos en este hotel y siempre hemos quedado encantados.
Excelente relación calidad - precio, limpieza perfecta, desayuno espectacular. Sin duda, volveremos.
Hotel bom porém de difícil acesso, para quem vai utilizar transporte público,não há metrô por perto, os ônibus, passam em avenida a 0,5 km, o melhor acesso é por taxi, região com poucos bares e restaurantes, nas proximidades.
It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.