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"Very helpful staff and awesome rooms"

"Amazing"

"Stayed 3 nights and was so happy with the choice of this hotel. The location is excellent and staff was very friendly."

"Great stay at this hotel. After I checked out, I didn’t realize I had left my phone in the room. The staff found it and kept it safely until I could return to collect it. I’m very grateful for their honesty and help. The location is also very convenient — close to the metro, not far from the railway station, with many restaurants nearby. The Prado Museum is right next to the hotel as well. Thanks again to the wonderful staff!"

"For a 4 star hotel it was disappointing to see there was no facilities in the room to make a cup of tea. At night I had to go downstairs to the bar and pay 2.50 Euros each time i would want a cup of tea…But they have a full stock up mini bar with alcoholic drinks which to me was useless. Not even a complimentary water bottle on arrival"

"Room was good size. Bed was comfortable. 10 euro w bolt to airport. Breakfast was very good! Staff friendly. Located near a number of cute restaurants which we went to and food was very good. Train was 8 minute walk. Would recommend and would stay there again!"

"Todo muy bien "

"Amazing rooms! Clean, big and comfortable. Staff is super friendly and helpful. Location is superb! Walking distance to the park and shopping!"

"Really great location near parks, transit and the royal palace. We used it as our hub for trips to other cities. Staff were really nice even though my Spanish is hardly worth attempting. They were also flexible about storage between our two stays. You could certainly use their breakfast buffet every morning, but we found a really nice cafe down the block that was great too."