Dear Gonzalo, Thank you very much for your kind feedback.We are thrilled to hear that our prime location, within walking distance to the Royal Palace and the heart of Madrid, greatly contributed to your experience. It's wonderful to know that the views from your room were a highlight of your stay, offering you a unique perspective of our vibrant city.Our team is heartened by your compliments regarding their service, as they strive to provide our guests with an exceptional stay. We're also pleased that the cleanliness and condition of our hotel, along with the amenities in your room, met your expectations and added to the comfort of your visit. At Barceló Torre De Madrid, we take immense pride in maintaining our standards to ensure every guest has a memorable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Apreciada Angelica,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Torre De Madrid para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que la zona de spa fue de su agrado y que la ubicación del hotel contribuyó positivamente a su estancia. Es un honor que destaque el desayuno, el cual está pensado para ofrecer una experiencia gastronómica con productos orgánicos de calidad.Nos alegra que la limpieza y las condiciones del hotel hayan cumplido con sus expectativas y que el servicio proporcionado por nuestro equipo haya sido excepcional. La comodidad y la calidad de las amenidades de nuestras habitaciones son aspectos que consideramos esenciales para una experiencia memorable. Apreciamos sus amables palabras y el reconocimiento al esfuerzo diario de nuestro personal para ofrecer un servicio de primer nivel.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro.Equipo de RecepciónBarceló Torre de Madrid

Dear Aaron, Thank you very much for your kind feedback.It is heartening to know that the large windows and splendid views of Plaza de España contributed positively to your experience. Our proximity to Gran Vía and the variety of dining options in the vicinity are indeed aspects of our location we are very proud of.We're also thrilled to hear that the cleanliness of our rooms, the condition of our hotel, and the quality of service met your expectations. It is our aim to provide well-appointed amenities that ensure our guests' comfort and it seems we have succeeded in your case. Your commendation is a testament to the dedication of our staff, and we can't wait to pass along your kind words.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de RecepciónBarceló Torre de Madrid

Dear Gabriela,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Equipo de RecepciónBarceló Torre de Madrid

Dear Kimberly,We appreciate that you took the time to share your experience with us.We are disheartened to hear that our room cleanliness did not meet the high standards we strive to uphold. Our team is dedicated to ensuring a pristine environment for our guests, and we regret any oversight in this area.We are glad, however, that you found our location to be advantageous for your visit to Madrid. Alongside a team that aims to offer quality service, we are committed to enhancing every aspect of our guests' experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de RecepciónBarceló Torre de Madrid

Dear Guest,Thank you for taking the time to review your stay.It fills us with pride to know that our interior design, capacious rooms, and thoughtful facilities met your expectations. Our team strives to provide a welcoming atmosphere, and we are thrilled that you found our service to be exemplary. We are also glad that the variety of breakfast options and the room amenities contributed positively to your stay.Your commendation on the room cleanliness and overall hotel condition truly motivates us to continue delivering exceptional experiences to our guests. Thank you for choosing Barceló Torre De Madrid and for acknowledging the efforts of our dedicated staff.We look forward to welcoming you back on a future occasion.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Carolina,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Lieber Darius,in erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Hotel Barceló Torre De Madrid abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten.Es freut uns sehr zu hören, dass Sie die Sauberkeit Ihrer Zimmer sowie den Zustand des Hotels als hochwertig empfunden haben. Wir sind stolz auf unseren Service und die Annehmlichkeiten, die wir bieten, und es ist bestätigend, dass diese von Ihnen geschätzt wurden.Besonders erfreulich ist Ihr Lob zur zentralen Lage und der guten Anbindung an die Metro, welche unseren Gästen die Erkundung Madrids erleichtert. Das Barceló Torre de Madrid setzt sich dafür ein, ein außergewöhnliches Erlebnis für jeden Gast zu schaffen, und wir sind dankbar, dass dies in Ihrem Besuch reflektiert wurde.Nochmals vielen Dank für diese sehr freundliche Bewertung unseres Hotels und wir freuen uns darauf, Sie in Zukunft wieder zu empfangen.Mit freundlichen Grüßen,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Estimado Antonio,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Torre De Madrid para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que la ubicación estratégica del hotel facilitó su visita a los puntos de interés de la ciudad y que nuestro personal contribuyó a que su estancia fuera agradable y cómoda. La limpieza y el estado del hotel son aspectos que cuidamos con especial atención, por lo que sus comentarios son un valioso reconocimiento al esfuerzo de nuestro equipo.Nos enorgullece que las comodidades de su habitación hayan cumplido con sus expectativas, reflejando el compromiso de Barceló Torre De Madrid por ofrecer una experiencia excepcional. Agradecemos sus observaciones y esperamos poder servirle nuevamente en su próxima visita a Madrid.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Kristi,Thank you for your positive feedback.It is truly rewarding to learn that you found our location to be outstanding and the property aesthetically pleasing. Our commitment to service excellence is reflected in your satisfaction with the room cleanliness, condition, and amenities. Rest assured that our dedicated team will continue to uphold the high standards that Barceló Torre De Madrid is known for. We take pride in creating memorable experiences and are thrilled that you would choose to stay with us again on your next trip to Madrid.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Ernesto,Thank you for your review.We regret to hear that your experience with the noise during the night was not reflective of the serene atmosphere we strive to provide. Although our rooms are designed with exceptional soundproofing, we understand that any disturbance can impact the comfort of our guests, and for that, we are sincerely sorry.Additionally, we apologize for any confusion regarding the upgrade policy. While we endeavor to provide the utmost service, it seems that in this instance, we fell short of our commitment. We are sorry that the solutions provided during the stay were not satisfactory.On a brighter note, we are delighted that you found our location to be advantageous and our premises clean and well-maintained. It pleases us to know that the room amenities contributed positively to your stay. We take pride in maintaining a high standard of comfort and style in all of our accommodations. Our team works diligently to ensure a welcoming environment, and your recognition of these elements is greatly appreciated.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Hatim,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Torre de Madrid hotel and are delighted to read that we were able to match your expectations.

Dear Mrs. Felicia,Thank you for sharing your feedback on your recent holiday experience among us.Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Dear Emir, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.

Dear Stacie,We appreciate that you took the time to share your experience with us.We regret to hear that certain aspects of the room did not meet your expectations, especially in terms of the upkeep and appearance. Please rest assured that we continuously strive to provide the highest quality accommodations.It was a delight to learn that our team, particularly Christina, was able to offer you helpful guidance during your visit and that you found our service to be exceptional. We are dedicated to delivering an environment that blends comfort and convenience, supported by attentive service to create memorable stays at Barceló Torre De Madrid.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Michael,Thank you for your review.We're thrilled to hear that our location and staff met your expectations and contributed to a wonderful stay. However, we regret to hear that our bar service did not reach the same level of satisfaction; rest assured, we are always working to enhance our guest services. Your praises for the room's cleanliness, the overall condition of our hotel, the service, and the room amenities are greatly appreciated. It's our pleasure to offer a comfortable and enjoyable stay at Barceló Torre De Madrid.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Pablo,Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.

Dear Mazin, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

Dear Mazin, We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.

Dear Justin,We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

Muchas gracias por valorar su estancia de manera positiva, Ana.Esperamos volver a disfrutar de su compañía en el futuro y que nuestros precios se ajusten a sus expectativas durante su próxima estancia.Un saludo,

Estimado Guillermo,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido acerca de su reciente visita a nuestro hotel Barceló Torre De Madrid, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Nos complace enormemente saber que la mejora de su estancia fue de su agrado y que las atenciones contribuyeron a una experiencia excepcional en el Barceló Torre De Madrid. Es un honor recibir valoraciones tan positivas respecto a la limpieza de nuestras habitaciones, las condiciones del hotel, el servicio prestado y las comodidades disponibles para nuestros huéspedes.Nos enorgullece que haya disfrutado de la calidad y confort que nos esforzamos por ofrecer en cada estancia, y es gratificante saber que hemos cumplido con nuestras altas expectativas de hospitalidad. Agradecemos su reconocimiento y será un placer transmitir sus elogios a todo el equipo, especialmente a Lucía.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente, Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Miriam,Thank you for your positive feedback.It is with great pleasure that we receive your high praise for our property and its prime location, ideally situated for exploring Madrid's vibrant scene of entertainment, shopping, and dining.We are delighted to learn that our staff, particularly Lucia at the Front Desk, extended the warm and attentive service we strive for every day. Your acknowledgment of the delicious breakfast offering as the 'best in town' fills us with pride, as our team works tirelessly to provide a unique and tasteful gastronomic experience for our valued guests.The meticulous upkeep of our hotel and the cleanliness of our rooms are aspects we hold in high regard, and your satisfaction in these areas is a testament to our dedicated housekeeping staff. Furthermore, we are thrilled that the amenities provided in your room contributed to a wholly comfortable and enjoyable stay.Thank you once again for choosing Barceló Torre De Madrid and for taking the time to share such positive feedback. We are proud to have met your expectations and look forward to welcoming you back in the future.Mood: We look forward to welcoming you back soon.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Guest,Thank you for taking the time to review your stay.It is delightful to know that our strategic location, well-appointed rooms, and the professionalism of our staff met your expectations and contributed to a memorable experience at Barceló Torre De Madrid. Your commendations on the room cleanliness and hotel condition are greatly appreciated, reflecting our commitment to providing exceptional service. We are also glad that the amenities provided in the room enhanced your stay.Thank you once again for your kind words, and we hope to continue being your hotel of choice when visiting the vibrant city of Madrid.We look forward to welcoming you back in the future, best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Dear Suzana,We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.We will make sure that on your next visit you will not have to wait for your room so you can fully enjoy your stay and rest after a long trip.

Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir su opinión y esperamos volver a disfrutar de su compañía pronto.

Thank you very much for sharing this great review of your recent stay at Barceló Torre de Madrid. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Torre de Madrid. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experincia diferente y memorable.

Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.We have written down your issue with the breakfast and we will make sure that next time you will get the 5* experience that you deserve.

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en el Barceló Torre de Madrid. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experincia diferente y memorable.

Nous tenons à vous remercier pour avoir publié cette appréciation sur votre récent séjour au sein de notre hotel Barceló Torre de Madrid . Nous sommes heureux de lire que vous avez pleinement profité de vos vacances et ne pouvons qu'être d'accord avec vous sur l'impact que les interactions avec notre personnel peuvent avoir sur l'expérience générale vécue chez nous. Toute l'équipe travaille sans relâche afin de garantir un impeccable service et une expérience mémorable au sein de nos hotels. La prochaine fois, nous nous assurerons que vous bénéficiez de l'expérience améliorée que vous méritez grâce à votre statut de VIP.

En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló Torre de Madrid, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

Chère Dominique,Nous voulons vous remercier de ce résumé si positif de votre séjour que vous nous avez fait parvenir.Nous sommes enchantés de savoir que notre emplacement central a facilité vos visites des merveilleux sites de Madrid. Il est toujours agréable de recevoir des éloges concernant l'atmosphère chaleureuse de notre établissement ainsi que l'enthousiasme et le professionnalisme de notre personnel.Votre appréciation de la propreté impeccable de notre hôtel et de notre buffet de petit-déjeuner incomparable nous remplit de joie. C'est avec un grand soin que nous préparons ces aspects de votre séjour afin de garantir une expérience des plus satisfaisantes.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Andres, Thank you very much for your kind feedback.We are delighted to hear that you appreciated our convenient location, the cleanliness of our rooms, and the attentive service provided by our team. It's also wonderful to learn that our room amenities met your expectations, ensuring a comfortable and enjoyable experience.We are sorry to hear, however, that some aspects of the hotel did not fully meet your standards. We take pride in maintaining our facilities to the highest level and regret any perception of shortfall. Rest assured, we continuously strive to enhance our guest experience and appreciate your observations.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Apreciada Yareni,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Torre De Madrid para su visita a Madrid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que nuestro servicio cumplió con sus expectativas y que la ubicación del hotel fue de su agrado. Es gratificante leer que la limpieza de las habitaciones y el estado general del hotel estuvieron a la altura de sus estándares de calidad.Valoramos su reconocimiento hacia el esfuerzo y dedicación de nuestro equipo para ofrecer una experiencia excepcional a nuestros huéspedes.Ojalá pronto podamos nuevamente ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo.Equipo de Relaciones PúblicasBarceló Torre de Madrid

Apreciado Armando,Agradecemos de corazón todos sus comentarios, la opinión de nuestros huéspedes significa mucho para nosotros, porque es la mejor manera de saber cómo concentrar nuestros esfuerzos para superarnos cada día.Nos complace enormemente saber que las habitaciones cumplieron con sus expectativas en cuanto a comodidad y estado. Es un honor recibir sus comentarios positivos sobre el servicio y la condición del hotel, reflejo de nuestro compromiso con la excelencia y la atención al detalle.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Eugene,Thank you for your review.We are sorry that the solutions provided during the stay were not satisfactory regarding the confusion about the water charge. It pleases us to learn that the issue was rectified upon your departure and we appreciate your understanding.We are delighted to hear that you found our location and facilities to your satisfaction, and that the room cleanliness and hotel condition met your expectations. Our dedicated staff strives to maintain the highest standards of service and amenities for our esteemed guests.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.También estamos muy contentos de leer que estuvo muy satisfecho con la comodidad de la habitación en la que se alojó en y estamos agradecidos por la alabanza a la belleza de nuestras habitaciones destinadas a garantizar una estancia inolvidable en nuestro hotel.Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Dear Rogelio,Thank you for your review.We are sorry if aspects of our décor were not to your personal taste and that the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so our guests feel comfortable. We will forward your comment to the management team; customer feedback helps us to improve, and we will keep it in mind for future improvements.We hope to welcome you again in the future. Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Mariana,Firstly, thank you very much for contacting us.Regarding your comment, we are sorry to hear you rate is badly when you have not even stayed with us.Moreover, we would like to recommend you that for future occasions you make your reservation at a flexible and non-refundable rate.We are at your disposal if you may need anything.Kind regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Brian, Thank you very much for your kind feedback.We are delighted to hear that the attention to detail by our staff made a significant impact on your stay, and that you felt warmly welcomed upon arrival. It's also gratifying to know that you found the room cleanliness and overall hotel condition to meet your expectations. Our team strives to ensure every guest receives the highest level of service, and it seems we succeeded during your visit. We're equally pleased that the amenities of your room contributed positively to your comfort and satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Leticia,Thank you for your positive feedback.We are thrilled to hear that our dedicated staff made a lasting impression and contributed to an amazing time during your visit. It is delightful to know that the food and overall stay met your expectations and that you appreciated the impeccable cleanliness of your room, the condition of our facilities, as well as the quality of service and room amenities provided.Your kind words serve as a fantastic endorsement for future guests seeking the comfort and style that Barceló Torre De Madrid is known for.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our central location provided the perfect base for your explorations around Madrid. Your commendation on room cleanliness is greatly appreciated and reflects our commitment to impeccable standards. We are glad that you found the hotel's condition to meet your expectations and that our service enhanced your stay. It's also pleasing to note your satisfaction with the amenities provided in your room, designed for comfort and convenience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Maria,Thank you for your positive feedback.It is truly rewarding to hear that our property met your expectations and that you found the level of cleanliness to be impeccable. Our team takes great pride in offering friendly and helpful service, so your compliments are greatly appreciated. We are also delighted that our prime location contributed positively to your stay, making it convenient for you to explore the vibrant city of Madrid.We strive to create a welcoming atmosphere for all our guests and it's encouraging to know that our efforts have resonated with you.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Relaciones PúblicasBarceló Torre de Madrid

Estimado Juergen,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Torre De Madrid. Es maravilloso leer que fuimos capaces de hacer especial su estancia.Nos llena de alegría saber que las vistas al Palacio y la Gran Vía fueron de su agrado, y que la atención de nuestro personal, especialmente de Lucía y Andrés, cumplió con sus expectativas de servicio. La excelente ubicación del hotel es, sin duda, uno de los aspectos más valorados por nuestros huéspedes, y nos complace que hayan disfrutado de la tranquilidad y del fácil acceso al corazón de Madrid. Nos honra recibir su recomendación y es un placer saber que su estancia reflejó la calidad y el compromiso que nos caracteriza.Le enviamos un saludo muy cordial. Atentamente.Equipo de Relaciones PúblicasBarceló Torre de Madrid

Dear Guest, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Relaciones PúblicasBarceló Torre de Madrid