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Hotel Terme Alessandra Gonzaga Spa

4.0 star property
Travelers find a peaceful retreat at this upscale city hotel where relaxing spa treatments and stress-free indulgence await after a complimentary breakfast

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Hotel Terme Alessandra Gonzaga Spa sits in the city center, offering guests a free breakfast buffet to start their day. The full-service spa provides facials and body scrubs, while the sauna, steam room and Turkish bath/hammam create perfect spaces for unwinding after exploring.

Reviews

4.0 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Terme Alessandra Gonzaga Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Terme Alessandra Gonzaga Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Terme Alessandra Gonzaga Spa?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Terme Alessandra Gonzaga Spa?

Checkout is at 11:00 AM.

Where is Hotel Terme Alessandra Gonzaga Spa located?

Located in the heart of Macerata Feltria, this spa hotel is 2.8 mi (4.6 km) from Lago di Mercatale - Sassocorvaro and within 6 miles (10 km) of Sassocorvaro Fortress and Museo della Civilta Contadina. Osservatorio Astronomico and Eremo Monte Carpegna are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.0

7.0

Cleanliness

8.0

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel bello da vedere, ma pessimo nella gestione e

Come da titolo l' hotel è veramente bella nella sua struttura, le stanze con i muri in pietra veramente belle, la spa accessoriatissima e bella, ma per il resto non vael 2 soldi. Un hotel classificato 4 stelle non può ofrire una colazione con soli cornetti (contati) comprati al bar difronte, e serviti nel cartoccio dello stesso bar. Avevamo prenotato solo soggiorno con prima colazione, non oso immaginare se avessimo incluso pensione completa. Un hotel a 4 stelle penso cambi gli asciugamani ogni giorno, offra un servizio cortesia. Un hotel a 4 stelle con spa non fa pagare a parte gli accappatoi (€5 ridicoli).Se una spa è aperta da tale ora a tale ora e d è fruibile d aparte dgli ospiti dell' hotel, ci si aspetta che in quelle ore sia in funzione, non che una volta dentro biagna aspettare mezz'ora che si riscaldi solo perchè non avevamo avvisato che ci andavamo. Veramente pessimo, ridicolo e se non cambia gestione difficilmente avrà vita lunga. Sconsiglio vivamente.
Verified

6/10 Okay

Aslaug

Liked: Cleanliness, property conditions & facilities

Begrepet "Terme" er misvisende

Trivelig nyoppusset hotell, men en boblepool med alt for mye klor kan ikke kvalifisere til å kalle seg "Terme Hotell". En terme rett bak var stengt for vinteren, men det visste ikke folkene i resepsjonen. 4 stjerner er nok en for mye. Fantastisk massør rettet opp skuffelsen over manglende bading i varme kilder.