"Possitive: Value for money, good location, quite area, good sea view from our room, staff are very helpfull and kind, free pickup/drop off from/to the ship port, very clean, free usage of sea towels, 24/7 reception,shops near the hotel.
Negative: Wifi have very bad signal and is very slow, poor breakfast, mosque is behind the hotel, no elevator in the hotel
We had a very good stay in Velana hotel. I suggest the hotel."
"Great staff , they are a sincere bunch of guys , always ready to help out. The property could use a little maintenance however it is kept clean and tidy. A sweet one star and I would recommend this place and would have no problems returning. "
"When I arrived at the property. The television was broken. I was not informed that it was broken before my arrival nornwas I informed the sla was under maintenance. After informing the manager she said there was nothing she can do about the broken TV. She informed her boss and he even said there was nothing they can do.
I feel like the hotel should have given us a percentage off of what I paid becuase we had amenities that were not working. Normally I would not watch TV but due to bad weather I...