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"The only issue we’ve experienced about our stay was the cleanliness issues. The whole place could do with a deep deep clean and small touch ups. I believe no matter how much money you pay, you should be able to stay in a clean environment. Apart from the cleanliness, our stay was great. The staff was great and helpful. Fridge was a fantastic bonus. We haven’t used other facilities like dining room etc but I know that was available. No safety on the windows, my son is 5 so he knew not to go near...

"Very clean , very efficient rooms. Was just enough for the purpose The sharing kitchen was surprise"

"Great location with parking on street, easy and comfortable stay. Pool table was a hit with my teen boys!"

"It was pretty good overall. No light switch near the bed, the duvet was too heavy. I didn't like not having a key and it was a nuisance having to keep a note of codes and having to type them in every time you entered. Also, I didn't like receiving the codes at the last minute. But these are all minor points, overall it was good."

"We Usually stay in hotels, but decided to stay in a guest house this time. Got to say we were really impressed with Chester house. It was very clean and tidy, the bed was very comfortable, the staff were friendly and helpful, (in both here and their sister property, Chester court hotel, next door), and the included breakfasts were excellent. In addition, it was great to have ample free parking on site The location is also very convenient for Chester city centre and also to nearby Hoole village,...

"Quite dated in decor and furnishings, but all in keeping with the look and feel of an older country residence. Every interaction was a helpful, friendly one. Would return if I have reason to stay in the area again"

"Beautiful location - was perfect for us attending Forest Live at Delamere Forest. Lovely room - spacious and clean. Breakfast was perfect & the owners so friendly. Would definitely return & recommend to others."

"Checked in early very easily. The hotel is in a great location close to the centre. "

"The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was...