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"Fantastic hotel with great food and services!"

"I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very...

"Great location. Lake Lugano is exceptional. The pool is great. I only wish I had more time."

"Lovely hotel with great facilities in general and loads of character too. The lido is fantastic, staff very nice too. Wish I'd stayed longer."

"We had a fantastic stay at this hotel and would definitely come back. There were plenty of facilities to enjoy, including a lovely pool, a beautiful beach, and tennis courts. The hotel also had a great variety of restaurants, with something different to try each day. The staff were all incredibly friendly, welcoming, and always happy to help, which made our stay even more enjoyable. The breathtaking views were the highlight of the trip and made the whole experience unforgettable. I would highly...

"A hard review to write. I gave 5 stars in most areas. The service and the overall property was excellent but for the price we had some issues. The KEY to the room is a huge pain! You only get one key and if you lose it there is a $1000 Swiss franc fee to replace it and a minimum 3 hour wait. Two doors to go through so it is very inconvenient. While the room we had was very large with a bedroom plus a large kitchen/living space with two patios there was only one TV in the living room! No bedroom...

"Clean rooms and Excelent sercis"

"The hotel staff is sweet and helpful and gave us a warm welcoming. The hotel is historic and charming and with a beautiful garden, there is a nice restaurant."