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"Beautiful location and friendly staffs are impressive. Would love to visit again. "

"The views of Lake Lugano from this property are amazing. "

"Great location, awesome staff. Overall amazing."

"What a gorgeous property! Received an upgrade to a corner suite which was not only large but had spectacular lake views. Felt like royalty. Dined at Le Relais where both the food and service were excellent. The hotel is adjacent to a funicular and an easy walk to town. The staff are wonderful. A truly fantastic stay. Highly recommended!"

"Beautiful room and bathroom at the front of the hotel. Had large balcony, shared with other rooms (although nobody else used it when we were there). Extremely comfortable room with efficient aircon. Food in the on-site restaurant was excellent, as was the hotel's home-grown/produced wine. Breakfast also great, with loads of choice. Staff polite and helpful. Some noise from passing trains when windows were open, but being near the station was a requirement for us, and this didn't impact our stay....

"Staff! Due to a landslide caused by heavy rains, our party of 4 was stuck in Milan with no way to get back to Lugano. Hotel staff arrange a taxi to pick us up and bring us back to the hotel when all transpiration options were overtaxed and expensive. The staff literally saved us from a very difficult circumstance."

"Tudo foi perfeito! Atendimento, conforto, localização. EXCELENTE!"

"Top Unterkunft *** gern bei schönerem Wetter noch einmal "

"Ottima esperienza "

"Abbiamo prenotato nel mese di settembre, la stanza molto comoda, pulita, con tutto il necessario per renderla accogliente, con vista al lago, stupenda. Il personale di una disponibilità ed amabilità incredibile. La colazione completa: frutta, dolci, formaggi, a chi piace una colazione salata molto assortita. Sono rimasta molto soddisfatta, sicuramente torneremo."

"Well maintained property, friendly and helpful staff."

"Empfehlenswert "