โรงแรมและที่พักในลูเซิร์น

"I can't be sure about the quality of the room because I never had a chance to see it. We arrived at 3:00 (check in time) and there was nobody at the front desk. I called the number on the door and was told that we needed to wait an hour because she was grocery shopping at the moment. I would have maybe been a little more understanding had I been spoken to kindly, but the woman's tone of voice was nothing but rude over the phone. We needed a place to stop halfway on our 12 hour drive home,...

"Excellent staff, very welcoming staff. Good hot tub. Great breakfast. Good atmosphere. "

"It was super clean and quiet"

"We do enjoy staying here and plan to continue doing so. We are only sharing this feedback to highlight a few areas that could be easily improved. When we arrived, there was a noticeable amount of dog food spilled in the upstairs hallway, as well as a significant amount of dog hair on the stair landing near the kids’ floor. Additionally, the exterior door at the bottom is consistently propped open with a rock, which raises security concerns. During our stay this past weekend, we also noticed a...

"If you book with this property, your credit card will be hacked. Then you will spend all of your time getting your credit card lockdown and having to get a new one. Every single day since I’ve booked this hotel I’ve received 2 to 3 different international charges against my credit card. "