Aparthotel

Grand Universe La Residenza

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Designer shops on-site, dry cleaning/laundry services and a conference centre are just a few of the amenities provided at Grand Universe La Residenza. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite (Thym)

A bedroom with a large bed, a desk, a TV, and a view of the outdoors.

Suite (Thym)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite (Tulipe)

A bedroom with a large bed, a ceiling light fixture, a window with curtains, a radiator, and a television on the wall.

Suite (Tulipe)

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Camellia)

A modern bedroom with a large bed, a nightstand, a wall-mounted lamp, a framed picture, and a wardrobe.

Suite (Camellia)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite (Jasmine)

A bedroom with a large bed, a small table, a chair, and a television.

Suite (Jasmine)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Jacinthe)

A bedroom with a bed, a TV, a small round table, and two yellow armchairs.

Suite (Jacinthe)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Narcisse)

A bedroom with a large bed, a nightstand, a lamp, a mirror, and a door leading to another room.

Suite (Narcisse)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Melissa)

A hotel room with a large bed, a small table, a chair, and a window with curtains.

Suite (Melissa)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Lavande)

A hotel room with a large bed, two armchairs, a small table, a TV, and a view of the city through a window.

Junior Suite (Lavande)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Lilas)

A bedroom with a large bed, a bench, a chair, and two framed pictures on the wall.

Junior Suite (Lilas)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Laurier)

A hotel room with a large bed, a bench, a desk, and a chair.

Junior Suite (Laurier)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Laurier N1001

A hotel room with a large bed, a bench, a desk, and a chair.

Junior Suite Laurier N1001

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Lilas N1002

A bedroom with a large bed, a bench, a chair, and two framed pictures on the wall.

Junior Suite Lilas N1002

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Lavande N1003

A hotel room with a large bed, a wardrobe, a desk with a flat-screen TV, and a mirror.

Junior Suite Lavande N1003

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Located in Lucca, Grand Universe La Residenza is in the city centre. Leaning Tower and Walls of Lucca are local landmarks, and the area's natural beauty can be seen at Massaciuccoli Lake and Arno River. Lucca Botanical Gardens and Puccini Museum are also worth visiting. Visit our Lucca travel guide
View more Aparthotels in Lucca
Map
Via della Polveriera 9, Lucca, LU, 55100

What's nearby

  • A street lined with yellow buildings, a sign for Via Becceria, and people walking and cycling.
    Piazza Napoleone
    2 min walk - 0.2 km
  • A historic building with two towers and a large open plaza.
    Piazza San Michele
    5 min walk - 0.4 km
  • A grand hall with ornate blue and gold ceiling patterns and white columns.
    Cathedral of St Martin
    5 min walk - 0.5 km
  • A sculpture of a seated figure in a public square with buildings in the background.
    Piazza dell'Anfiteatro
    10 min walk - 0.9 km
  • Walls of Lucca
    1 min walk - 0.1 km

Getting around

  • Lucca Station
    6 min walk
  • Pisa (PSA-Galileo Galilei)
    35 min drive

Restaurants

  • Fuori di Piazza
    3 min walk
  • Buca di Sant'Antonio
    5 min walk
  • Da Ciacco
    4 min walk
  • Undici Undici
    6 min walk
  • Gigliola
    3 min walk

About this property

Grand Universe La Residenza

  • Aparthotel located in Lucca Historical Center
  • You can look forward to designer shops on-site, dry cleaning/laundry services and a conference centre at Grand Universe La Residenza. Stay connected with free in-room WiFi.
  • Other perks include:
    • Bike hire, coworking spaces and concierge services
    • Smoke-free property and 2 meeting rooms
  • Room features
  • All guest rooms at Grand Universe La Residenza include perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Rainfall showers, bidets and hairdryers
    • 55-inch Smart TVs with satellite channels
    • Cookware/dishes/utensils, heating and daily housekeeping

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cookware, dishware, and utensils

Dining

  • Champagne service
  • Minibar

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch Smart TV with satellite channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 2 meeting rooms
  • Conference centre (721 square foot of space)
  • Coworking space

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 2 steps to reach entrance
  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Mobile key entry
  • Phone
  • Safe

Location highlights

  • In a historical district
  • In the city centre

Things to do

  • Bicycle rentals
  • Designer stores

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:30 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number IT046017B4KSF4RU2A

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Grand Universe La Residenza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Universe La Residenza?

This property doesn't offer parking.

What time is check-in at Grand Universe La Residenza?

Check-in start time: 3:00 PM; check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Grand Universe La Residenza?

Checkout is at 10:00 AM.

Where is Grand Universe La Residenza located?

Located in Lucca Historical Center, this aparthotel is steps away from Porta San Pietro, Piazza Napoleone and Walls of Lucca. Teatro del Giglio and San Giovanni Church are also within 5 minutes. Lucca Station is 6 minutes by foot.

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Reviews

Grand Universe La Residenza Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The rooms were exquisite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. The property is beautiful and it was so nice to be inside Lucca. Would definitely come back.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This hotel was more than expected. They upgraded us to the Tuulip suite and it was amazing! Perfect for us and our son. Very spacious! Perfect central location also. Thank you!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Check in is at a different building but there is no signage to explain. This hotel had no services like bar or restaurant, which required short walk to the other property. Shower was a handicapped shower with not glass protection in the shower so water was everywhere in the bathroom.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Accoglienza eccellente, Residenza Melissa eccezionale. Pulita, spaziosa, con un letto comodissimo e assolutamente silenziona nonostante la zona fosse molto frequentata.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026